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Grand Hyatt Hong Kong

5.0 of 5
No.1 Harbour Road, Hong Kong, China
Hotel amenities
Grand Hyatt Hong Kong
Ranked #15 of 367 hotels in Hong Kong
4.5 of 5 stars 456 Reviews
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456 reviews from our community

What travellers say about this hotel
  • Club lounge(8)
  • Very good(6)
  • Convention center(5)
  • Room service(5)
  • Little dated(4)
  • Business hotel(3)
Traveller rating
    259
    148
    38
    10
    1
Only show reviews for Family (43) | Couples (91) | Business (179)
Date Rating
vancouver
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 12 May 2012

Let me first say that we got a good corp rate. We were a group of 18 and managed to get a good rate (by HK standards). We are a group from North Am, and travelled to HK via Shanghai. In Shanghai we stayed at the Westin Bund and got free in-room wifi plus free buffet breakfast. When we got... More

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See 4 more reviews by pammyvancouver for Hong Kong
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Recently I attended the most incredible wedding in Hong Kong. Hosted by The Grand Hyatt Hong Kong. So of course, I am thinking expensive and rather pretentious. OMG was I wrong... this was the most tourist friendly, comfortable, choice my host's could have made (David you rock) and (rooks) From day one the service provided by Jake, Grand Club was... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 11 May 2012

Recently my husband and I were in Hong Kong to attend a wedding which took place at the Grand Hyatt. We decided to book into the hotel for the weekend and were not disappointed with the quality of service. Our room was beautiful, and large with a spectacular bathroom. We had a lovely view of Victoria Harbour, Hong Kong and... More

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Singapore
Top Contributor
61 reviews 61 reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 10 May 2012

Right on the harbor, fantastic views. The rooms are a bit cookie cutter, but spacious for HK. Bathroom looks like something out of donald trump's dream. Think lots of black marble and gold. The lobby is expansive, for the money i would prefer the Peninsula, but this certainly isn't bad by any means. It really isn't convenient to any MRT,... More

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See 5 more reviews by rmk029 for Hong Kong
Gordon Fuller, General Manager at Grand Hyatt Hong Kong, responded to this review
12 May 2012

Thank you for sharing your feedback following your recent stay. We are pleased to learn that Concierge were so helpful and that your requests were accommodated. We appreciate your feedback on the availability of taxis - Hong Kong is truly blessed with an excellnt transport system. Whilst the closest MTR is Wan Chai, plans are in place for an MTR... More

Sydney
Senior Contributor
30 reviews 30 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 8 May 2012

I don't often write glowing reviews of hotels but this one was flawless. I was supposed to fly home on Saturday but my plane was full and I had to stay another night in Hong Kong. All this after I had been awake all of the previous night. I was literally sitting at the airport trying to find somewhere to... More

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See 5 more reviews by Kevin M for Hong Kong
Gordon Fuller, General Manager at Grand Hyatt Hong Kong, responded to this review
9 May 2012

Thank you for taking the time to share your recent experience. We were delighted to learn that the Team responded quickly to your request for accommodation, and that they were sympathetic to your situation. Please rest assured that we will recognise the Team for their care and efficiency. We look forward to welcoming you home to Grand Hyatt Hong Kong.... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 8 May 2012

My wife and I travelled to Hong Kong for a wedding. While weighing options for hotels, we decided to take the plunge and treat ourselves while in Hong Kong. The Grand Hyatt does not disappoint. We stayed on the club level, and while that was another option we debated (I don't actually drink), it was well worth it. Seems like... More

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Gordon Fuller, General Manager at Grand Hyatt Hong Kong, responded to this review
9 May 2012

Thank you for your feedback regarding your recent stay. We were pleased to learn that you enjoyed your Grand Club experience. Thank you for sharing your comments regarding the attentiveness of our employees, the shower water pressure, and your dining experience in the hotel. Please contact me directly when you return as we would love to welcome you home to... More

Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 May 2012

My partner went for business and I tagged along for pleasure. The hotel is welcoming, serene, well equipped, comfortable and very well located. We had a run of the mill room overlooking the pool area and it was more than adequate for business and "tag along" purposes. The only shortcoming was we had to pay for wi-fi. It's a personal... More

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Gordon Fuller, General Manager at Grand Hyatt Hong Kong, responded to this review
9 May 2012

Thank you for your feedback regarding your recent stay. Please be advised that we extend complimentary wi-fi to all Grand Club guests and elite tier members of Hyatt Gold Passport. Please rest assured that we will consider your request to widen this benefit. We appreciate the time you have taken to share your feedback regarding our leisure facilities, and will... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 May 2012

I stayed here on business but would normally stay on Kowloon side for leisure. Hotel, staff, location are fantastic. A must have is Club Lounge access with breakfast and hapPy hour with Moët on tap. Fabulous appetiserS make it difficult to leave room for dinner. A special mention for Scott who works in the lounge and who could not be... More

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Gordon Fuller, General Manager at Grand Hyatt Hong Kong, responded to this review
7 May 2012

We were delighted to receive your post following your recent stay in Grand Club. Thank you for your feedback regarding the Grand Club offering. Please rest assured that Scott will be recognised for the assistance extended to you. More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 May 2012

Grand Hyatt is a lovely hotel - perfect for business. It reeks of 80s opulence - not necessarily a criticism - just showing that they have the attitude of "If it ain't broke, don't fix it". It's very plush, very nice facilities, very good breakfast, great location, very attentive service. I'd recommend it. More

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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 May 2012

I have reviewed this hotel before however having just returned wanted to share my thoughts. This hotel really does tick all the boxes but what makes it stand out from the rest are the superb staff. The location , rooms , restaurants are all fabulous but the staff are beyond any expectation. Most of them have been there for some... More

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See 8 more reviews by janwholeboxndice for Hong Kong

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Additional Information about Grand Hyatt Hong Kong

  • Hyatt Hong Kong
  • Hong Kong Grand Hyatt
  • Hong Kong Hyatt
Address: No.1 Harbour Road, Hong Kong, China
Price range (per night):* RM1,131 - 1,865

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