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JW Marriott Hotel Jakarta

5.0 of 5
Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia (Sawah Besar)
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JW Marriott Hotel Jakarta
Ranked #10 of 239 hotels in Jakarta
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204 reviews from our community

Traveller rating
    105
    72
    18
    6
    3
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Families
15
 
Couples
22
 
Solo
30
 
Business
132
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lake Grove, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 May 2013 NEW

This has to be one of the best hotels I've stayed in and as a corporate pilot I stay in a lot. From the checking in the staff are helpful and friendly. Breakfast is around $23 but I had it included. Yohanes stood out among the staff and helped me out with honey and lemon initially as I was suffering... More

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crazylass
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

This hotel is in the heart of Jakarta and has very tight security. Our rooms was very spacious and well furnished, the bed extremely comfortable. The biggest bathroom I have ever seen in a hotel and a separate shower with a jet spray. The breakfast has fantastic choice, the only negative towards the food was our experience in the Japanese... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
16 May 2013

Dear Respected Guest, Thank you for sharing your experiences on your recent stay at JW Marriott Hotel Jakarta. We are glad to know that you had an excellent stay with us and delighted with services we provided, from F&B service, room amenities to our gym facility. We appreciate your valuable feedback regarding the ambiance and pricing at our Japanese restaurant,... More

Singapore, Singapore
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I usually travel for business to Jakarta and use to stay in Shangri-La this time happen to stay in Jw marriot (use to avoid due to saftey reason, its being bombed twice). I decided to stay with marriot and got good deal. i observed quite tight security for hotel and its guest. being a Gold Member i have been upgraded... More

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See 7 more reviews by coolvt2001 for Jakarta
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
16 May 2013

Dear Respected Guest, Thank you for sharing your experiences on your recent stay at JW Marriott Hotel Jakarta. We are glad to know that you had an excellent stay with us and delighted with services we provided, from F&B service, room amenities to our gym facility. We appreciate your valuable feedback regarding the ambiance and pricing at our Japanese restaurant,... More

Lucerne, Switzerland
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 10 May 2013

Yes, it's possible. Very high standards the whole hotel from hardware to software.... The rooms are fantastic. Really big and the bed a dream. Also the public areas, the banket rooms and the restaurant have been excellent. Quality of the food fantastic. Especially the breakfast, the choices you had and the freshness a delight to start the day. Now the... More

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london
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 May 2013

Breakfast excellent but if you compare this hotel with the one in Bangkok you are in another planet and the one in Bangkok is much superior, probably it is still one of the best hotel in Jakarta as there is not much choice and not much to see one night for us was more than enough. Staff are friendly but... More

Was this review helpful? Yes 1
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
13 May 2013

Dear Valued Guest, Thank you for sharing your valuable feedback on your recent stay at our hotel. We are sorry that you did not enjoy our breakfast as much as the one in Bangkok. Regarding our service at the reception desk, we do apologize for the inconvenience you experienced, it has never been our intentions to make our guests uncomfortable.... More

Hong Kong, China
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 7 May 2013

I was in this hotel on a business trip. It's up to the expectations a business traveller can have. The business centre is excellent, food is good and service is very good. The rooms are large and comfortable, bathroom amenities are good as well. I liked the atmosphere in this hotel. It is close to the Pacific financial centre in... More

Was this review helpful? Yes 1
See 2 more reviews by lonely g for Jakarta
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
13 May 2013

Dear Respected Guest, Thank you for sharing your experiences on your recent stay at JW Marriott Hotel Jakarta. We are pleased to know that you had a comfortable stay with us and our services are up to your standard. Please do not hesitate to contact us at mhrs.jktjw.marcomm.exec@marriotthotels.com or +6221 5798 8888, should you have any additional comments and/or questions.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013 via mobile

Stayed 4 nights on business and have to say that the bed was extraordinary. Actually the room as a whole was quite comfortable, but that bed!!! Otherwise, the hotel is of a very high standard, the staff very friendly and helpful, the security tight but friendly as well. If I had one minor complaint it would be the food at... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
13 May 2013

Dear Respected Guest, Thank you for staying at JW Marriott Hotel Jakarta on your recent business trip to Jakarta. We would also like to thank you for your kind words on the hotel's services and amenities. It is our great pleasure to make your stay an excellent one. In regards of our buffet selection and quality during lunchtime, we appreciate... More

Brisbane.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 April 2013

I only stayed for one night but very impressed. Check in and check out were quick and efficient. The staff always very attentive and friendly & greeted us with a smile. I had a good night sleep & very comfortable bed! The bathroom~large bathroom with bath and good-sized separate shower cabin. The breakfast definitely a winner.. fresh, colourful and plenty... More

Was this review helpful? Yes 2
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
7 May 2013

Dear Respected Guest, Thank you for staying at JW Marriott Hotel Jakarta and sharing excellent feedback on services at our hotel. We are very pleased to hear that you enjoyed your stay with us and delighted with the accommodations we provided as well as our associates hospitality. We would also like to thank you for you kind understanding on the... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 April 2013

I visited Jakarta last week for a two-day business conference at the JW Marriott Hotel. I was a little apprehensive about staying there given that two suicide bombings there, once in 2003 and once in 2009. However, security on arrival was reassuringly very tight, as well as being efficiently and professionally carried out. I've stayed in hotels previously with x-ray... More

Was this review helpful? Yes
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
3 May 2013

Dear Valued Guest, Thank you for sharing your experience on your recent stay at JW Marriott Hotel Jakarta. We are glad to know that you had an excellent stay with us and pleased with security and safety at the hotel. In regards of our food services, we do sincerely apologize for the unpleasant dining experience you had at one of... More

Sydney, Australia
Top Contributor
154 reviews 154 reviews
152 hotel reviews
Reviews in 102 cities Reviews in 102 cities
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed 25 April 2013

I stayed for one night before a business meeting in Jakarta and was very pleased. Security is very high - as you would expect here. Check in and check out were well handled and smooth. The rooms are beautiful and have some nice views of central Jakarta. My room was quiet, and everything worked perfectly. Late night drinks and then... More

Was this review helpful? Yes
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
30 April 2013

Dear Respected Guest, Thank you for taking the time and for sharing fantastic comments on services at JW Marriott Hotel Jakarta. We are delighted to know that you had a wonderful stay with us, and pleased with the hotel’s amenities as well as the hospitality of our associates. On your next visit, we do hope you could take advantage of... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Executive Lounge(8)
  • Room service(7)
  • Very nice(6)

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Jakarta
#10 Luxury Hotels in Jakarta
#14 Family Hotels in Jakarta
Price range (per night): RM473 - 1,009
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
5- Star JW Marriott Hotel Jakarta set in the Golden Business Triangle of Mega Kuningan, near multinational corporations, embassies and shopping. Spacious guest rooms with plush new bedding, an executive level, lounge, meeting rooms. Dining choices of Sailendra Restaurant's popular buffet, open kitchen and live cooking stations. Asuka offers Japanese teppanyaki, robatayaki and sushi. Pearl Chinese Restaurant serves superb Cantonese cuisine. Onsite Alameda Spa, health club and pool invite a deeper sense of well-being. ... more   less 
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott

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