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All 205 Jakarta hotels »

Pullman Jakarta Indonesia

4.5 of 5
Jalan MH Thamrin 59, Jakarta 10350, Indonesia (Formerly Hotel Nikko Jakarta)
Hotel amenities
Pullman Jakarta Indonesia
Ranked #28 of 205 hotels in Jakarta
3.5 of 5 stars 183 Reviews
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183 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Shopping mall(6)
  • Standard room(4)
Traveller rating
    28
    80
    48
    19
    8
Only show reviews for Family (6) | Couples (17) | Business (91)
Date Rating
Tampa, Florida
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 11 May 2012

Another Failure of Accors Group, that's the first comment. When you think calling their call center that you expect to get such a proffesional help in a better way,... think twice!!!. You feel exhausted right away after talking with these folks that always cut you when you talk, and talk around and around the bushes for no resolution. And you... More

Was this review helpful? Yes
B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
18 May 2012

Dear Guest, Thank you for staying in our hotel. We truly thank you for your effort of taking time to convey your comment regarding your unpleasant experience in our hotel. We have taking high consideration in your comment about room reservation, and discovered that malfunction system have caused this matter. We are now actively following up this with the said... More

Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2012

Though it is 5 star hotel but it 's wifi connectivity in the room is so bad until I cant even get online ! More

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

Dear Guest, Thank you for taking the time to review your recent stay at Pullman Jakarta Indonesia. We would like to offer our sincere apologies for your disappointment with the wifi connectivity in the room. Please let us assure you that we will be making some immediate action to improve it for better meet guest satisfaction. We do hope you... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

I've been staying for 3 days at the Pullman. The stay was nice and so are the staff, in the end I was almost sorry to leave. Upon arriving all the hotel guests are required to go through the security check before we can enter the hotel premises. Heading straight to the reception for my check in, I was surprised... More

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

Dear Guest, It is pleasing to know that you had been impressed by our product and service that our team looked after you well. We have also taken notes of your comments regarding some stains around the bathtub to be reviewed for any action required. Thank you for sharing your experience. Sincerely, Bening Setara Bulan Loyalty & Quality Manager More

Posted by an Accorhotels.com traveller
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 6 May 2012

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

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Waiblingen, Germany
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 May 2012

Stayed overnight with a beautifull and huge hotel like pullman promises huge rooms too but i was wrong,after i checked in a few days ago,im so dispointed with small room that they gave to me. i stayed in this hotel for 5 days and paid a lot of money for my vacation,but i rather to stay in small hotel which... More

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

Dear Guest, Thank you for sharing your recent experience with us. We are disappointed that you didn’t enjoy our room size you stayed in. We hope that you will give us another opportunity to let you stay in larger room which also available in our hotel. Your feedback about our staff English skill is very important for us and we... More

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Senior Reviewer
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Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2012

I had stayed in the Executive Tower room and the room size is reasonably big. The bathroom is spacious which has a seperate bath tub and standing shower area. Room is clean and pillows are just the right firmness for me. I liked the Oaks lounge which has a cigar corner and opens till late night. Good place for a... More

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

Dear Guest, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Jakarta. We sincerely appreciate you taking the time to give us your feedback, we are delighted to find out that you liked our room, lounge as well as the location. We also have taking high consideration in your comment... More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 May 2012

Okay, but the rooms can be very small I stayed here for two nights in Oct 2011. The hotel is okay overall. A good location – right opposite the Plaza Indonesia shopping centre, and very close to Grand Indonesia as well. The hotel personnel are fine, breakfast was okay and the other facilities were generally quite nice. The main issue... More

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
10 May 2012

Dear Guest, We certainly appreciate all of your positive comments and pleased to inform you that actually we do have larger rooms available. Our reservation team would be happy to give you our room categories in details upon making your next reservation. Thank you again and we look forward to your continued patronage. Regards, Bening Setara Bulan Loyalty & Quality... More

Hamburg, Germany
2 reviews
3 of 5 stars Reviewed 23 April 2012

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
24 April 2012

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Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 April 2012

The Pullman Tower where I stayed has the refurbished rooms. It's modern and just the right size to stay in (Deluxe Room with 1 King-Size Bed: 40 sqm). I liked the location, centralised and easy to walk to Plaza Indonesia and Grand Indonesia. More

Was this review helpful? Yes
B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
16 April 2012

Dear Guest, Thank you very much for your review of our Hotel. It is a great pleasure to know our room was suited you and glad to learn that our strategic location is an advantage you could benefit from. We hope to welcome you again very soon. Best regards, Bening Setara Bulan Loyalty & Quality Manager More

Posted by an Accorhotels.com traveller
Kuala Lumpur
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 April 2012

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B Bulan, Loyalty & Quality Manager at Pullman Jakarta Indonesia, responded to this review
8 April 2012

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Additional Information about Pullman Jakarta Indonesia

Jalan MH Thamrin 59, Jakarta 10350, Indonesia (Formerly Hotel Nikko Jakarta)
Price range (per night):* RM358 - 518

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Pullman Jakarta Indonesia
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