Another Failure of Accors Group, that's the first comment.
When you think calling their call center that you expect to get such a proffesional help in a better way,... think twice!!!. You feel exhausted right away after talking with these folks that always cut you when you talk, and talk around and around the bushes for no resolution. And you...
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Dear Guest,
Thank you for staying in our hotel. We truly thank you for your effort of taking time to convey your comment regarding your unpleasant experience in our hotel. We have taking high consideration in your comment about room reservation, and discovered that malfunction system have caused this matter. We are now actively following up this with the said...
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