Room was a decent size and clean. Hotel is in a quiet location and reasonably close to Orchard Road, only 5 minutes in a taxi. Had to pay for wifi, I think it was around $4 which okay is not going to break the bank but in this day and age, wifi should be provided for free as standard.

My family and I stayed here for 5 days in one of their Deluxe rooms. The room was very spacious, and was cleaned by housekeeping everyday. The pool was right outside our room so it was pleasant to wake up every day. It's a bit of a walk to get to the nearest MRT Station (Newton) and bus stops, but... More

It was so bad that we had to ask to leave after the first day but they said they cant refund us and we had to email agoda when we got back! that was £700 down the drain. Rooms were very dirty and NOT worth the price we paid. Ended up getting apartments nearby for a much better stay. 1)... More

I have found the VIP really good value - rooms are clean and mine was a really good size (terrace suite). TI have found the staff are all very helpful and friendly. Breakfast could certainly do with an upgrade, but the basics are there. The location I also liked a lot - seems to be in an up-market residential areas... More

Good location,furniture and air con outdated,needs to be updated.Comfortable. Rooms good size. Staff not helpful. Good size Hotel as only 3 level, not a big Hotel Rooms serviced every day, bottled water supplied to rooms daily

Service is very poor the staff are very rude specially the auntie singaporean. The toilet is very stinky! The room was large, food is disgusting, everyday they serve old bread, which you need to toast so you can eat. The Staff don't know how to smile.My boyfriend booked twice because of the cheap price and its near to the central,... More

My daughter and I travelled with a colleague and her daughter. We were four in the room which I booked (c/o Agoda), the room just enough for the four of us, very basic but not that bad and the food as breakfast... quite fair. The place a bit far but the staff specially the Filipinos were very accomodating.

Our room was infested by ants, hundreds & hundreds, which swarmed our belongs in additional to the furniture, drinking glasses. These ants were not shy about biting and made our experience at VIP Hotel miserable. Lots ants around breakfast cereal area, too. The hotel staff did not bother to air out the room after fumigating. On our return from sightseeing.... More

I am not an overly fussy traveller but I do expect a smoke free room to be smoke free. My room, and that of two of my colleagues, stank. Except for the owner, the service was appalling, and rude even for Singaporeans. The included breakfast was so awful and even included ants in my fried egg. There was absolutely nowhere... More