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Pan Pacific Orchard

4.5 of 5
10 Claymore Road, Singapore 229540, Singapore (Formerly Negara on Claymore)
Hotel amenities
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Hotel's Rejuvenation
Pan Pacific Orchard
Ranked #45 of 265 hotels in Singapore
4.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Club lounge(8)
  • Mineral water(6)
  • Very good(5)
  • Not available(3)
  • Rooms are clean(3)
  • Very nice(3)
Traveller rating
    90
    79
    30
    15
    3
Only show reviews for Family (37) | Couples (54) | Business (76)
Date Rating
Israel
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

I stayed there for a few days in a business trip. The price is not cheap, but I guess not so different from similar hotels in Singapore. (Singapore became very expensive compared to my previous trip 10 years ago.) The room I got was comfortable, quiet and clean, with big cupboard, desk, safe, etc. The TV set was small and... More

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Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

Located on the backside of the shopping area-Orchard Road, the location is ok but the hotel is disappointing especially given the brand and the high tariff. It is thankfully going for some renovation which probably will make it a little better. The views from the hotel are nothing to talk about, the rooms are almost rundown with old furniture, a... More

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

we stayed a week this may 2012 and no doubts about the excellent location close to orchard. but the approach to orchard from both the sides of the hotel is a bit shady especially in the evening hours. the lobby and reception was nice as expected. Rooms were comfortable but at least 15 years old. i had a 20inch Philips... More

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Tel Aviv, Israel
Senior Contributor
27 reviews 27 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2012

This is my favorite hotel in Singapore. Everything is just right! Not too big nor too busy. Rooms are great and the service is superb. This hotel is managed rwell. More

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See 7 more reviews by dannyanb for Singapore
Zurich, Switzerland
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2012
3
people found this review helpful

I stayed here in April 2012 on my way down to Australia. As it happened I topped and tailed my evenings visits to the hotel lobby bar and I cannot praise the staff too highly for their warmth and humour. The rooms were nice and the facilities seemed fine but I can't claim to have used too much except the... More

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Darwin, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 8 May 2012

On the whole a very good stay. Rooms are spacious and the bathroom large and very practical. Great shower pressure. Good service from the front desk and breakfast staff. The chef cooking the omelettes has obviously been doing it for years and has it down to a fine art - a joy to watch. Accommodation very clean. Two or three... More

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PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this review
22 May 2012

Dear JonandTracyBaker, Please accept my sincere appreciation for your feedback on your recent stay. I am glad to hear that you had a positive experience. It is our aim here at Pan Pacific Orchard to ensure that we provide care without compromise to our guests. Please be assured that your feedback will be discussed at length with the department heads.... More

Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

As a regular visitor to Singapore over the last 5 years I have stayed at many Hotels in the city. The Pan Pacific is not the grandest or the most opulent Hotel in Singapore, but the rooms are clean and comfortable, the food is great, and at last...a Hotel that offers last free WiFi throughout the whole Hotel! Therefore, in... More

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PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this review
22 May 2012

Dear Chris D, It was a pleasure to have you back in Singapore and thank you for choosing Pan Pacific Orchard as your choice of accommodation. We are delighted to hear that you had enjoyed the Pacific experience with us. I will definitely pass your compliments to all our associates and I’m certain they will be happy to know that... More

Dallas, Texas
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 April 2012

This was a 2 day stop over, accommodations nice, clean, staff very helpful, location great (shopping eateries & subway all close), breakfast good, we had business needs that the staff made easy + did a great job/follow through...all in all very nice stay. More

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PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this review
11 May 2012

Dear Mi-Dan20, Thank you for your wonderful feedback! We are pleased to hear that you and your partner enjoyed the convenience of our hotel’s location. My team will be pleased to know that they had left a great impression with the service and cuisine provided. Once again, thank you for sharing your experience with us and we look forward to... More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

This the second time we have stayed and this time my son and his family joined us in Singapore. From the time we checked in our stay was the "total hotel experience". There was a mistake with the booking with my son's suite and after a bit of sorting around they bwere upgraded to the pethouse suite, I would like... More

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PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this review
11 May 2012

Dear Ross S, It is always a pleasure to hear from our regular guests. I am delighted to know that you and your family had an overall positive experience staying with us and I am especially glad to know that you enjoyed all of our Pacific Club benefits. I will definitely share your compliments with Siti, William and the rest... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

The employees were very helpful. The suite was very well and tasteful design. Housekeeping did an outstanding job. The room was clean. Great bathroom amenities. Breakfast at the Pacific Club Lounge was outstanding. I needed breakfast at 5:30 and the staff at the coffee shop were very helpful evenso they were busy setting up an impressive breakfast buffet. Doorman and... More

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PanPacificOrchard, Rooms Division Manager at Pan Pacific Orchard, responded to this review
11 May 2012

Dear Karl W, We are thrilled to hear that you thoroughly enjoyed your stay with us during your visit to Singapore. It is always rewarding to receive acknowledgment of our commitment to create memorable hotel experiences and I am sure the team will be delighted to hear that they had left such a great impression. Once again, thank you for... More

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Additional Information about Pan Pacific Orchard

  • Pan Pacific Singapore
  • Singapore Pan Pacific
Address: 10 Claymore Road, Singapore 229540, Singapore (Formerly Negara on Claymore)
Price range (per night):* RM703 - 2,949

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