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Novotel Singapore Clarke Quay

4.0 of 5
177A River Valley Road, Singapore 179031, Singapore
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Novotel Singapore Clarke Quay
Ranked #48 of 265 hotels in Singapore
4.0 of 5 stars 1495 Reviews
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1,495 reviews from our community

What travellers say about this hotel
  • Great location(49)
  • Very good(48)
  • Free internet(29)
  • Shopping mall(23)
  • Mrt station(19)
  • Friendly and helpful(18)
  • King size bed(13)
  • Executive room(13)
  • Food court(12)
  • Premier lounge(12)
Traveller rating
    369
    727
    257
    94
    48
Only show reviews for Family (413) | Couples (507) | Business (268)
Date Rating
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

Was this review helpful? Yes
Guangzhou, China
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Firstly, location is superb. Smack in the middle of food and entertainment hub. River cruise is nearby but nothing to rave about. The only drawback was the noise from the bars at night. Rooms not fully sound-proof. Check in and out was smooth. Pleasant smiles around and you feel welcomed. Breakfast was average, but the service was excellent. One of... More

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Kota Kinabalu, Malaysia
1 review
3 of 5 stars Reviewed 25 May 2012 NEW

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adelaide australia
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

We stayed in this hotel for a night stopover in Singapore on our way to Frankfurt from Australia. We arrived late from our flight and the staff were very friendly and the room was adequate. We discovered in the morning a great view of Singapore and Marina Bay Sands. The location was ok, Clarke Quay is full of restaurants and... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

My family and i stayed at this hotel for a week in early May. We found the location to be excellent. Not to far from the MRT at Clarke Quay. Under the hotel there is a shopping centre with a large supermarket. The staff were extreamly friendly and could not do enough for us. Check in and out was extreamly... More

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See 2 more reviews by LeighBrooke for Singapore
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I travel to Singapore for business and have stayed at the Novotel Clarke Quay 3 times now and find it to be superb. The staff are friendly and attentive, even when I arrive at Midnight. The location of the hotel at Clarke Quay means you don't have to go too far to get any type of food you want. It... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

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Gold Coast, Queensland
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 21 May 2012 NEW

The only pro of this hotel was its restaurant - good food & good staff. The cons started on check in - didn't have the room type I had paid for 2 months prior to check in, was offered a so called upgrade to a room with single beds which I initially rejected so I was asked to wait while... More

Was this review helpful? Yes
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this review
23 May 2012

Dear Guest, Please let me apologise for the experience you had during your recent stay with us. We take guests comments very seriously and we are trying to find which room you stayed in so we can urgently investigate the issues you have mentioned. I can assure you that we have a very extensive preventative maintenance program which covers each... More

Sigatoka, Fiji
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW

very conveniently located, but the real plus is the service by staff..from bell boys at the ground floor to people at the restaurants etc and the two ladies at the Premier Lounge. Ms Lucia Lee went out of her way to take a good photo our grand daughter , framed it and gave it to us on departure as a... More

Was this review helpful? Yes
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this review
23 May 2012

Dear Guest, Thank you for taking the time to write a positive review of our hotel on Tripadvisor. Much appreciated. We were happy to hear that you were looked after by the staff in the premier lounge. Thank you also for the personal note however I credit the positive comments to the staff who make out hotel a popular one... More

Kununurra
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Was this review helpful? Yes
NovotelSingapore, Manager at Novotel Singapore Clarke Quay, responded to this review
22 May 2012

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Additional Information about Novotel Singapore Clarke Quay

  • Novotel Clarke Quay Singapore
  • Novotel Clarke Quay
  • Singapore Novotel
Address: 177A River Valley Road, Singapore 179031, Singapore
Price range (per night):* RM562 - 1,049

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Novotel Singapore Clarke Quay
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