I used to stay here when I first started visiting Singapore - it used to be quite tired, but they have since upgraded the hotel but kept all the charming bits. I stay at club level, and the service is great, and rooms comfortable. Nicest part is the price - good value for the tariff. Great location also - right... More

The Hotel is perfectly located at teh exit from the Clark Quay MRT station and hence is very convenient. It is also very conveniently next to Chinatown and river valley area - so getting around to important sightseeing attractions is very easy. Harbourfront is just 3 stations away so getting to vivocity and then to sentosa is really quick n... More

I booked 2 rooms yesterday at swissotel Merchant Court for July and was horrified about 20 minutes later to discover that I had booked the night before I needed it by accident . I contacted them immediately and even though it was a no amendments booking, they changed it for me . Well done Merchant Court for being sensible about... More

Stayed for a 3 night city break & was very pleased with its location - excellent for eating out & shopping plus bus & MRT routes very close by. We felt the condition of the hotel was shabby round the edges & could do with a refurb, eg: the sealant round the bath was mouldy in places & the shower... More

Arrived at SW Merchant court on the 8th June for a 1 night stay, Expected to have our room organized already as I sent an email to the hotel prior to our arrival, and this did not happen, had to wait quite awhile for the rooms to be allocated, which ment half the day had gone by, Was disappointed that... More

The towels in the bathroom had holes and one of them wasn't clean, the room was too noise, the matress was horrible and took me about 45 minutes To do the check-in due to the incompetence of the staff! It looked like a two stars hotel not a five one!

Stayed here for 4 nights and had a great stay.Desk staff very professional and helpful. After a long flight could have done without the hard sell by the receptionist to try and get us to upgrade from a standard room to a higher quality one . We stayed in the standard room which was fine for our needs as we... More

This is my second visit to the Merchant Court. My first visit in 2011 included the breakfast buffet. Absolutley fantastic if you wanted the big Western Breakfast. However, this visit we decided to book directly through the hotel website without breakfast and with a 25% discount! Wow, it made a difference in terms of value & plenty of places to... More

Great hotel, fantastic location. Breakfast Buffet expensive but the café was fantastic. So close to transport, shopping and Clarke Quay. We did not have a view from our room but we spent so little time it did not matter.