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Orchard Hotel Singapore

4.5 of 5
442 Orchard Road, Singapore 238879, Singapore (Orchard Road)
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Orchard Hotel Singapore
Ranked #52 of 280 hotels in Singapore
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890 reviews from our community

Traveller rating
    274
    362
    178
    48
    28
See reviews for
Families
143
 
Couples
208
 
Solo
79
 
Business
307
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuching
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013 NEW

This is my first visit to the Orchard Hotel. The first thing that impressed me was the very prompt and friendly service I got at the ground reception, and to be told that I got an upgrade to the Signature Club. I was escorted by an attentive lady to the 18th Floor for check in and other niceties. The personal... More

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Falls Church, Virginia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

I arrived very late; check-in was efficient and I was upgraded to a signature room, which was spacious and well-equipped. The buffet breakfast was vast, and the hotel location is very convenient to entertainment. This was my second stay at the Orchard Hotel, which will always be my destination when in Singapore.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

Had a 3 nights stay in Orchard Hotel. On arrival, check in was smooth, efficient and friendly. Room we got according to my requests and preferences. It was clean and spacious. Breakfast was good with lots of varieties. Check out was a breeze. We will definitely return and recommend.

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Darwin, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

I have stayed in the hotel on two separate occasions in the club rooms, the location is central and the rooms are clean. The service on the club floor was excellent and staff were very helpful. I will be back to stay again

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OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
22 May 2013

Dear Albie H Thank you for your review It is wonderful to hear that you had a memorable stay with us. Both the Premier Club located at the Claymore Wing and our Signature Club located at the Orchard Wing is a great way to unshackle you from the daily routine and to relax in the ambience and enjoy the service... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I am here for 2 months in Singapore and it helps to be in a place that has the luxuries to spoil yourself. From a fantastic gym to a cooling dip in the pool and a variety of buffet items whenever you want. They have 24 hour room service. Everyone is so nice and wonderful. They are exceeding my expectations.... More

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See 17 more reviews by Venny_Here_and_There for Singapore
OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
22 May 2013

Dear Venny_Here_and Thank you for your wonderful review. We are delighted that you had a remarkable stay with us and that you have left The Orchard Hotel with fond memories. Our prime focus is to continuously go above and beyond to ensure that we deliver an experience that is meaningful and rewarding to our valued guests. We look forwards in... More

Bunbury, Australia
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed in this hotel for 7 nights in one of the Club rooms on top floor and can highly recommend this hotel. The staff were always very friendly, helpful and efficient in there duties. Amenities with the Club Rooms were excellent starting with the breakfast, morning and after tea's right through to cocktails in the evening. Internet was also... More

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OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2013

Dear carry1952 Thank you for your excellent rating. We are thrilled to hear that you have experienced a remarkable stay and that you have left our hotel with fond memories. The greatest compliment that one can receive is when our guest informed us that our hotel feels like 'a great hotel and a great place We look forward for your... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

I went to Singapore with family. I was prepared that we may not get rooms before 14:00 hrs. But luckily we did get the rooms. Since traveling with kids wanted interconnecting rooms. We had put a request when we booked the rooms. But that was the disappointing thing. Their pool is nothing great. Food is ok. What I liked the... More

Was this review helpful? Yes 1
OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2013

Dear Splash0509 Please accept our sincere apologies for the inconvenience that you have experienced during your stay with us. We take all feedback from our guests seriously to heart and therefore we will be investigating the matter that you have raised and we will take corrective measures to resolve the situation. As our guest, it is our priority to ensure... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed in this hotel for 2 nights on weekend. Stayed in one of the club room which is on the top floors, comes with free snacks in the afternoon and free cocktail foods with drinks (eg wine, beer, coffee, and tea). Nice spread of food to choose from. Buffet breakfast is good. Pool is okay. Will recommend this hotel.

Was this review helpful? Yes 1
OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2013

Dear bluedestiny We are humbled to receive your fabulous review. It is most gratifying to hear that you have experienced a memorable time during your recent stay with us. We take pride in the fact that we have delivered a genuine service that have met and exceeded your expectations Thank you for your review and we look forward to welcome... More

Athens
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 17 May 2013 via mobile

I was there on business and really enjoyed staying at this Hotel!! Such a beautiful hotel, with lovely rooms, very clean and great service! The location was great, easy to go everywhere!!! Can wait to visit this hotel again!!

Was this review helpful? Yes 2
OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2013

Dear vasoul Thank you for your excellent review. We are delighted that you had appreciated our services that we strive to perfect at every touch point during your stay with us Allow us to share your compliments with our staff to acknowledge the services that they have genuinely extended in making your stay an unforgettable and a rewarding one. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 via mobile

Trip to singapore was a dream. As I went with my husband the 5 days we spent there were great. The rooms were excellent and food also was really good. And I being a coffee lover specially like the cafe. As for breakfast we could have it as early as 7am without any difficulty. I just had one little issue.... More

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OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2013

Dear Nayva888 Allow us to thank you for your valued comment. We appreciate the fact that you have taken the time to share your views with us and we are delighted that you have appreciated our service that was extended during your stay with us. As our guest, it is our priority to ensure that your stay with us will... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(16)
  • Business trip(14)
  • Very good(10)
  • Buffet breakfast(10)
  • Signature Club(9)
  • Breakfast buffet(7)
  • Good location(6)
  • Not ready(4)
  • Front Office(3)
  • Deluxe room(3)

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in Singapore
#42 Luxury Hotels in Singapore
#43 Family Hotels in Singapore
Price range (per night): RM589 - 981
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore

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Orchard Hotel Singapore
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