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Fraser Suites River Valley, Singapore

5.0 of 5
491A River Valley Road, Singapore 248372, Singapore
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Fraser Suites River Valley, Singapore
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53 reviews from our community

    Trip type
Traveller rating
    26
    11
    11
    3
    2
Date Rating
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

We stayed here for 3 nights recently and thought the accommodation was great. We had a child with us so the 2 bedroom unit was perfect for us. It also had a spacious kitchen, desk area, and loungeroom. Plus two bathrooms. We were situated on the 6th floor so same level access to the pool and gym. Gym was a... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 March 2013 via mobile

Nothing was too much trouble for the staff at this hotel. They were always friendly and helpful, and very patient with the kids. The apartments are beautiful, the pool amazing. There's also a great play area for the kids. Thoroughly recommended.

Was this review helpful? Yes 1
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
10 March 2013

Dear Adriangreen Many thanks for your effort and time to provide us your great review on our staff and facilities, not only here but also on our feedback form in hard copy. Compliments for our staff being friendly and helpful will be shared with the team and will encourage our continuous efforts to provide service excellence at Fraser Suites. We... More

NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 28 February 2013

After requesting baby crib to be placed in our 1 bdrm deluxe apt I was informed that children (regardless) of age were not permitted in the 1 bdrm apt and counted towards the 2 person maximum. My 11 month old certainly does not require purchase of an additional room as the hotel was trying to push. I have traveled all... More

Was this review helpful? Yes 3
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
7 March 2013

Dear Global_Food_Phanatic Warm greetings from Fraser Suites Singapore! Thank you for your effort to highlight your unpleasant experience with us. We are indeed very concerned and would like to mention that we do not have a policy that disallows children or infant to stay in a one bedroom. We do provide baby crib on complimentary basis, regardless of the bedroom... More

london
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 February 2013

Kids room is the best i have seen - massive and very relaxing for parents (plus there is an arcade games room door for kid in you!). Breakfast was disappointing. The standard was ok, but it wasn't great relative to the high standards set by the rooms / other facilities. Also, the eating area was very small compared the number... More

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Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
22 February 2013

Dear CandR8 Happy Lunar New Year from Fraser Suites Singapore! Many thanks for your feedback on your stay with us and your positive review on our play room for children, high standards of the rooms and facilities. We do apologise for not meeting your expectation on the breakfast and will certainly work to improve it and making a better impression... More

Bournemouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 8 February 2013

We had a very pleasant two room apartment over looking the pool on the twelfth floor. As we arrived early we were grateful to be allowed to check-in and go to the appartment. There was a very good welcome pack awaiting us. All the fixtures and fittings were impressive, from the TV with satellite stations, to the Bose sound system,... More

Was this review helpful? Yes 3
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
16 February 2013

Dear nekram Happy Lunar New Year from Fraser Suites Singapore! We are delighted with your very positive and detailed descriptions on our impressive fixtures and fittings, equipments provided in the apartment and information on our surrounding area. Indeed our shuttle bus services to town areas has always been popular and well received. Most of all, thank you very much for... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 23 January 2013

We are staying at the Fraser Suites at the moment whilst waiting to move into permanent accommodation in Singapore. This is a great place for all types of people. There are many families staying here, and couples and singles. The shuttle bus to Orchard and Suntec run every hour and are extremely convenient. Although you are not right in the... More

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See 2 more reviews by Freelulu for Singapore
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
30 January 2013

Dear Freelulu Warm greetings from Fraser Suites Singapore! Many thanks for your effort to provide many positive aspects of staying at Fraser Suites, like our hourly shuttle bus services, high standard of cleanliness and extremely friendly staff. In addition, your high recommendation to stay at Fraser Suites for anyone coming for long stay or holiday is greatly appreciated! With your... More

Sydney
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 23 January 2013

Negatives: We found the location is ok - except that it isnt near an MRT station and they only have a short shuttle bus to the business district in the morning and to the shops on limited times during the day. The room itself is so small that in the bathroom standing up my arms can almost touch the sides... More

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See 5 more reviews by Judds09 for Singapore
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
29 January 2013

Dear Judds09 Warm greetings from Fraser Suites Singapore! Many thanks for the positive feedback on our cleanliness and quietness of our apartment, comfortable beds, gym, pool and attentive staff. At the same time, we apologise for not meeting your expectations on certain aspects of your stay and will continue to work on improving the areas which were highlighted. We look... More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 January 2013

We just spent a week at Fraser Suites - 2 adults and 2 children (6 and 10). Yes, the 2 bed apartment was small but it was spotlessly clean. It was also very well equipped. I'm not sure how it would work for families over longer stays - but we were out most of the time, so it worked for... More

Was this review helpful? Yes 1
See 3 more reviews by GoldsworthyRd for Singapore
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
21 January 2013

Dear GoldsworthyRd We appreciate your generous compliments on our facilities like the pool and gym, services at the front desk and cleaning standard from housekeeping. However, it was unfortunate that our arcade games at The Playzone caused an addiction to your children, which deter you and your family to stay with us again. Nevertheless, we are glad that you "definitely... More

Mumbai
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 January 2013

The Pros a) The staff is excellent and friendly. Ms Irish who checked us in and was also there for check out was wonderful, delightful person. b) the childrens play area is very good, clean and plenty of choices c) Swimming pool is good ! d) great Italian restaurant, 7-11 and supermarket in the complex The Cons a) hotel is... More

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Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
21 January 2013

Dear gauravdkc Thank you very much for the time taken to provide us your feedback in complimenting our facilities and front desk personnel; Irish. We have shared your compliment with her and she is totally delighted. We would also like to apologise for not meeting your expectations on certain issues which you have highlighted and regret for any inconvenience caused.... More

Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 January 2013

{+} A good value for Singapore. Rooms are clean & fully equipped. Housekeepers are friendly & considerate. There are many pleasant contemporary design features in the rooms. The lighting is adequate & varied You can do your own cooking in the kitchenette. {-} An oppressively conservative "family" atmosphere. An unwritten dress code exists- supporting business attire. Fraser Suites River Vly.... More

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See 4 more reviews by xerophytic for Singapore
Adrian-FraserSuites, Resident Manager at Fraser Suites River Valley, Singapore, responded to this review
16 January 2013

Dear xerophytic We greatly appreciate your feedback and thank you for your positive comments on our friendly Housekeepers, our clean and fully equipped rooms, adequate lightings and most of all, "a good value for Singapore" product. As for your comment on our unwritten dress code which supports business attire and with oppressively conservative family atmosphere, we are concern on the... More

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Additional Information about Fraser Suites River Valley, Singapore

Also Known As:
Fraser Suites Singapore Hotel
Fraser Suites Singapore Hotel Singapore
Fraser Hotel Singapore
Fraser Suites River Valley, Singapore
Address: 491A River Valley Road, Singapore 248372, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #37 of 134 Speciality lodging in Singapore
Price range (per night): RM920 - 1,367
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled in a prime residential district, Fraser Suites River Valley is only a short distance from Orchard Road, Singapore's renowned shopping destination, as well as the Central Business District. The vibrant riverside corridor of Clarke Quay and Boat Quay - hosts of a myriad of themed restaurants, al fresco dining, chic cafes, pubs and specialty shops are also located close by, while Changi International Airport is a 30-minute car ride away.Comprising of 255 splendid suites, the residence offers a range of residences, from spacious one-, two- and three-bedroom to luxurious penthouses. ... more   less 
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