I booked this hotel via Agoda at a little less than half the price. Thus, I was expecting $300+ a night service and value. I got my $150 a night service. I chose the hotel for its location on Orchard and its free wi-fi. My family of 5 are heavy users. Unfortunately, they do not offer airport pick-up so we... More

We paid $1200 for 3 nights and chose the York because it advertised free wi-fi, something our family needed during our stay. The check-in staff seemed totally uninterested and offered no tips for getting around the area while we waited for our room to be ready. Once we were in the room, wi-fi would not connect and whenever it did,... More

First impressions of the hotel weren't great - reception staff did not seem interested in being at work and when we approached the desk to check in, we were told to go to the other side of the desk to check in. This was a little bit ridiculous given the desk clerk was a metre away from 'the other side... More

The rooms are large - and that is the only positive thing I can say about this hotel. If you are used to the standards in Asia of the Shangri-la, Hyatt, Mandarin, Marriott, Ritz Carlton or any of the 5-star hotel groups you will be horrified by this hotel. Bathrooms cannot have been renovated since the 1970s. There is no... More

Our family of 5 (2 adults, 3 young children) stayed for 4 nights. The family room was excellent value. The room was large and spacious. The extremely comfortable beds accommodated our horde well (they don't mind sharing). The bidet amused the children for a while. Location was great - just a short walk from the main shopping areas in Orchard... More

Large, comfortable room for a family of four. Really quite huge. Well presented and very helpful staff. Great location 5 minutes walk from the action in Orchard Road, including low cost markets and access to low cost food outlets with great variety. Nice swimming pool and good gym.

Stayed here recently for 3 nights. Easy walk to Orchard road and MRT within 10 minutes. Staff were not overly friendly - but attended to the basics. My friend had her hair done for a special occasion at the hair salon by Sam and he was excellent!! Our room did not include breakfast; the breakfast fee we thought was a... More

We (a family of five, including a baby) stayed here four nights. We were very happy with the hotel. Great location a little bit set back from Orchard road and quite close to a MRT station. We were very comfortable in the family room in the tower building. Spacious and clean, and really comfy beds. Fascinating window view of other... More

This hotel was recommended to me by a friend who lives in Singapore and I was so pleased with my decision to stay here. We travelled as a group with four adults and two small children (who can still sleep in the existing beds) and stayed at their premier quadruple room. The room was spacious enough for everyone. Didn't have... More