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The Scarlet Hotel Reviews, Singapore

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The Scarlet Hotel

4.0 of 5
33 Erskine Road, Singapore 069333, Singapore
Hotel amenities
The Scarlet Hotel
347 traveller photos
Ranked #47 of 276 hotels in Singapore
4.0 of 5 stars 610 Reviews
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610 reviews from our community

Traveller rating
    218
    246
    79
    39
    28
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Families
24
 
Couples
283
 
Solo
84
 
Business
105
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Broome, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Our number one choice of hotels in Singapore”
5 of 5 stars Reviewed 11 May 2013 via mobile

My hubby and I stayed at the Scarlet for a week in April and will definitely be booking here on our next trip to Singapore. The location of the hotel is ideal. It is in Chinatown and just a stones throw from the fantastic Maxwell hawkers food market where you can find a range of local and neighbouring country dishes... More

Was this review helpful? Yes 2
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
15 May 2013

Dear KimberleyLiving Thank you for writing us this lovely review. We can feel that you've totally enjoyed your time in Singapore and the area around The Scarlet! We will continue to strive and excel in our service standard to meet your expectations. We hoped that the outdoor jaccuzi has also kept you cool and relax and in our hot weather!... More

Newcastle, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Scarlet Hotel: Lovely and Interesting place to stay”
5 of 5 stars Reviewed 10 May 2013

We stayed at the Scarlet Hotel for 1 night on a stop over from Europe. The hotel was quite a surprise with the most amazing decor. This is a boutique hotel on the edge of Chinatown in a great location. Although it is well positioned, it was in a quiet street. The room was a luxury and well appointed, it... More

Was this review helpful? Yes 1
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
11 May 2013

Dear Donna P Thank you for you recent stay with us and for taking a moment to write us this wonderful review. We're glad that you've had a wonderful stay with us and will continue to strive and excel in our service to meet your expectations. We will look into incorporating breakfast in our room rates so as to avoid... More

Bangkok
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“One Of The Best Little Hotels In The World”
5 of 5 stars Reviewed 8 May 2013

The Scarlet hotel has been a favourite of mine for years and while I used to stay three or four times a month this was my first stay in three years. Having been used to the hotels distinctive feel of efficiency and friendliness it was with some trepidation I returned as an unknown stranger on this occasion, as all the... More

Was this review helpful? Yes
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
11 May 2013

Dear Alsies S It's great to learn that you have returned to us once again after 3 years! While some of our staffs have ventured into other career, we hoped that you've recognized at least a handful of us who have been with the organization for some time and had remained loyal! We hope to receive you more often in... More

Perth, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“A little too pricey for what it is worth.”
3 of 5 stars Reviewed 8 May 2013

My partner and I stayed there for one night just to treat ourselves. We took the Passion Suite. The decor of the room is unbeatable. A four poster, glossy black lacquered black frame, backed by the elegant, velvet tufted headboard on a king size bed. This room has an outdoor jacuzzi and the staff will come and set up the... More

Was this review helpful? Yes
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
11 May 2013

Dear Ratpackers Thank you for chosing us as your preferred accommdation during your recent treat for yourselves. We hoped that you've thoroughly enjoyed our very popular Passion Suite. We look forward to your next stay with us to try our other 4 gorgeous suites to celebrate your special occassions! Please do not hesitate to contact us directly for your next... More

Jakarta, Indonesia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Beautiful little hotel at excellent location”
4 of 5 stars Reviewed 7 May 2013

I stayed 3 nights in the hotel in the deluxe room. Room size was adequate and bathroom a spacious one with all the amenities available, which is very convenient for a light traveller like me. The location is excellent, with two MRT stops of Northeast line and Eastwest line. There is a food court nearby for local delights and plenty... More

Was this review helpful? Yes
See 6 more reviews by Feranita L for Singapore
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
8 May 2013

Dear Feranita L It's been our pleasure to have you with us during your visit in Singapore. Thank you for taking time write us a review. We are pleased to learn that you've enjoyed our turndown services and will continue to strive and excel to meet your expectations. Have a wonderful day ahead and we look forward to welcoming you... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good Location - but small rooms”
3 of 5 stars Reviewed 5 May 2013

First stay in boutique hotel - good staff and good location in China town - close to a few bars ,straight and gay . handy to subway to get around - but rooms are tiny - I have a executive room with balcony ( so I would have a window - but very hard to move around the bed -... More

Was this review helpful? Yes
See 2 more reviews by peterm50 for Singapore
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
6 May 2013

Dear peterm50 Thank you for your kind review. We regret that the room assigned to you was not up your expectations and do sincerely apologize for any inconvenience caused. For boutique hotels converted from conserved buidling like The Scarlet, all rooms are of different sizes and configurations. Please do not hesitate to contact us directly for your future reservations and... More

London
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Good value, boutique hotel in China Town but lack of service”
4 of 5 stars Reviewed 5 May 2013

So I have always been meaning to try this hotel out ever since it opened in 2003 (I think that was when it opened). I lived in Singapore for 2 years and this was opening just as I was leaving. I was moving on to the Marina Bay Sands Hotel but didn't want to pay for 2 nights there when... More

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See 3 more reviews by BAStravellers for Singapore
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
6 May 2013

Dear BAStravellers The Scarlet opened its doors in 2004 as the first boutique hotel in Singapore. We are pleased that you have finally made it to stay with us and do sincerely apologize for the lack of service upon your late arrival. Please be assured that i will be looking into this matter personally and thank you for your patience... More

New York City, New York
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Singapore residence in China town”
5 of 5 stars Reviewed 4 May 2013

First time at the Scarlet. I found the location to be excellent close to one of the most interesting expat hubs for bars, restaurants, clubs and across the street from famous maxwell food stalls and chinatown alleys. Walking distance to great night life at Duxton hill, Neil road and our office boarding china town. Short taxi ride to other areas... More

Was this review helpful? Yes
See 8 more reviews by johnberndt for Singapore
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
6 May 2013

Dear johnberndt Singapore being a "Food Paradise", we are indeed surrounded by lots of restaurants and bars to choose from when in Chinatown, including our very own Breeze bar and Our Korner restaurant! We hoped that you've enjoyed your stay with us and do look forward to your next visit soon, either on business or for leisure! Please do not... More

Sydney, Australia
Top Contributor
63 reviews 63 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
“OverPriced. Lack of Service.”
2 of 5 stars Reviewed 2 May 2013

Coming to expect a certain level of service and environment with a boutique hotel, Scarlet disappoints. Check in with no personality. Rooftop bar with the most expensive martini in town ... and the most lack luster ... no service, no music, no atmosphere, not even some nuts ... for $25 ++ for a martini one would expect something as an... More

Was this review helpful? Yes
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
6 May 2013

Dear thomas_destinations Thank you for taking your valuable time to write us a review. We regret to learn of your experience at our rooftop bar. Our standard martini are priced at S$15 before taxes with our housepour vodka. However, it is charged of S$22 before taxes if a guest requests to have their martini with premium vodka base ( such... More

Asia
Top Contributor
87 reviews 87 reviews
64 hotel reviews
Reviews in 28 cities Reviews in 28 cities
64 helpful votes 64 helpful votes
“Just great”
5 of 5 stars Reviewed 25 April 2013

Jst came back from a 2 night stay there and it was very good. Hotelier myself since many years, I really like everything from the first step in to the last step out. Employees are charming, very polite, helpful, always with a smile and willing to help you in any matter you need. Public areas are clean, with a very... More

Was this review helpful? Yes
TheScarletSingapore, Front Office Manager at The Scarlet Hotel, responded to this review
30 April 2013

Dear Chrisinasia It's been our pleasure to be of service to you during your short stay in Singapore! Thank you for taking time to share your experience with us in this review and appreciate your kind words. Pleased to learn that everything went well after you lost your little wallet. Do visit us again soon and please do not hesitate... More

 
 
The Scarlet Hotel
The Scarlet Hotel
4.0 of 5 stars 610 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travellers say

  • “Rooms are small” (7)
  • “China town” (7)
  • “Great location” (6)
  • “Friendly and helpful” (5)
  • “Night market” (5)
  • “Very good” (5)
  • “Very small” (3)
  • “Heritage Building” (3)
  • “Roof top bar” (3)
  • “Rooftop bar” (3)

What travellers search

  • scarlet hotel singapore contact

Additional Information about The Scarlet Hotel

Address: 33 Erskine Road, Singapore 069333, Singapore
Region: Singapore > Singapore
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#2 Romantic Hotels in Singapore
#40 Luxury Hotels in Singapore
#48 Business Hotels in Singapore
Price range (per night): RM500 - 720
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Scarlet Hotel Singapore
Scarlet Singapore
Scarlet Hotel
Scarlett Hotel Singapore
The Scarlet Hotel Singapore

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The Scarlet Hotel
33 Erskine Road
Singapore 069333
Singapore
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