I have read some of the other reviews and accept the fact that some people did not enjoy their time at Puyuhuapi. This may be a function of staff fluctuations, weather or perhaps the way in which the visitor approaches his stay. Most likely it is a combination of factors and each visitor's experience is only a snapshot of that... More

The location is beatifull but it is misleading. Once you step in this hotel you feel that you are trapped.... there is no way to get out of there. you are forced to eat an overpriced awfull dinner with the worst service followed by a very poor breakfast. If you want to take a hot shower you need to open... More

Despite the gruelling travel to reach this hotel (for it it was 13 hours door to door from Punta Arenas), we were really pleased to have added a 3 night stay at this lovely termal spa hotel into our schedule. The remote location does make it feel special and the views and the surroundings are spectacular. We were very lucky... More

I booked with the Puyuhuapi Lodge & Spa because it promised me a gastronomic and adventure experience where I could venture to the Parque Nacional Quelat to see the Ventisquero Colgante or Hanging Glacier. After consistently wonderful experiences at Explora, I thought that the Chileans had got the knack of providing luxury in far-flung corners of the country. Was I... More

My husband and I were the only guests at this hotel 9/10,11 and 12. The staff were all great including the chef. But since we were the only guests the hotel brought in someone to fix our meals (not the usual chef) and the food was not good. We finally determined to just have salads and cheese and bread. The... More

If you really want to excape from the whole world, can go somewhere unique and incredibily special - come here. It's an extraordinarily unique and magical place - nothing like this in the world. The only problem is that it is so far away (of you live in Dubai ;) ) so only really for very very very special occasions!

We made a family vacation here in April and the experience was superb. Our two boys couldn't get enough of the pool and jacuzzis and my wife was in heaven enjoying the massage and seaweed treatments. We took kayaks out in the fjord one day and saw sea lions and dolphins just meters away! The restaurant was first class and... More

I cannot imagine what went though the minds of those who decided to create a luxury resort so far from any easy access. Still, it exists, and offers a unique blend of wilderness, extraodinary natural beauty, and comfortable amenities. The problem that keeps this fabulous promise from being realised is that the place is in serious decay. I was there... More

It was a challenge to get to the place as road blockades of Chilean people who demonstrated would let pass only every few hours.... And we are so glad we insisted on getting to this perfect place. the place is spoiling in every aspect. The hot springs to enjoy, all natural and on the lake, the great spa which is... More