they aim to please here and they do..Staff is always courteous kind and dedicated to the welfare of their guests ..The front desk, concierge and doorman gladly advise and help and always with a smile. Bed linens are luxurious and maid service exceptional..the gym, however is very small with limited choices of workout machinery. machines need a small shelf for... More

As usual, Ritz Carlton's pseudo-luxury delivers exactly what it promises, nothing more and nothing less. The hotel itself is unremarkable except for its location right in the heart of Las Condes with many restaurants and businesses within walking distance and easy access to the highway for trips to and from the airport. Decent lap pool and spa on the roof... More

Think it was bad judgment on my part to to choose this hotel after a backpacker trip in Chile since I had neither business nor evening attire in my rucksack. Hotel is a little stuffy and snooty, lacking in any real atmosphere. It tries to create old world ambiance but fails. 98% of the staff are wonderful, particularly David in... More

I stayed at Ritz-Carlton for 6 Nights with a friand of me. Before beginning my Travel, I ve allready begann to organice some services like the pick up from the airport. After a very long flight from Paris to Santiago I arrived pretty tired at the baggage claim, passed the exit zone and there were allready a driver, holding the... More

We can't recommend this hotel more highly. Rooms were great, breakfast and staff were exceptional and the location is good. We recommend that guests consider the upgrade to the club lounge. It's good value in terms of nibbles and internet and the dedicated concierge was fantastic (she really helped us out with organising flights and transfers when our airline changed... More

It's everything you would expect from a Ritz-Carlton - beautifully decorated throughout in a very classic English style, impeccable service, spotlessly clean, heavenly comfortable bed, etc., but feels more like a small boutique hotel because it's actually fairly small, with a particularly intimate lobby area for a Ritz-Carlton. There's a very nice breakfast buffet with just about anything you might... More

Excellent location, impecable rooms, great breakfast. Love the city and after three times there, this is the best place. Staff on par with the Ritz Carlton reputation. Great beds and linens. Room service is great. No Brainer. Book and go!

I stayed at the Ritz Carlton for six nights on a business trip. There were a lot of things I really liked about the hotel and a few things that need improvement. With that being said, I do think this is the best hotel in Santiago, staying at the Grand Hyatt on my previous trip to Santiago. The hotel is... More

The hotel is very beautiful,clean and have a great location...The rooms are as beautiful as the hotel and they are very commfortable.The breakfast was great,and my favorite part is that you can order for a package where you have delicous snacks all they long ,and this is really great for children.I also love the pool, you could have a great... More