This my second time staying here and have had good experiences both times. Hotel is located near the river in Providencia, just a 5 minute walk from Av. Providencia and Los Leones metro station. Plenty of restaurants and shops within walking distance (although nothing immediately adjacent to the hotel, which is located in a residential area). Also very convenient if... More

I was told that Chile was unsafe to travel as a single woman. I stayed at the Best Western for two nights and never felt unsafe. It's located in a residential area but 2 or 3 blocks over the river from a Metro station and an area that has plenty of shops and restaurants. The room was rather small but... More

I left my luggage in storage on the last day and on my way back home, I found that someone had stolen the ipad charger cable from my bag. The only time the bag was out of my possession was on this day after I had packed everything up. They left the bottom part of the charger as the connection... More

I can recommend this hotel, its well located, and the price is more then reasonable, rooms are quite old style, but the neighborhood is great, you are walking distance from restaurants, shops and it is a good place to stay in Santiago.

When I travel I usually like to choose smaller hotels in local neighborhoods rather than corporate brand hotels, but made a lucky choice in this one after some research. It is a smaller hotel in a fashionable neighborhood close to the Metropolitan Park, which is what we wanted and is a must see. It is also only about a 10... More

At check-out, I had to leave my luggage in the hotel storage room for 3 hours, since the check out was at 12 pm, but my flight was at 6 pm. I came back after 3 hours and my cell phone which was worth $700 was not there anymore. I let the staff know about it immediately. The manager was... More

I stayed at this hotel on a trip with my daughter and we were very happy with this hotel. It is not a Ritz Carlton but I can't think of anything that would have made it better. I was a little apprehensive about where we would be staying as this was my first trip to Chile. The location is awesome.... More

This is an interestingly rambling hotel close to a motorway interchange on the edge of La Providencia, a fashionable residential-business district. For a short stay it could be OK. But our room - a family suite, with a too-small bed in the main bedroom and a single bed in a room next door - was totally unsuitable for our needs... More

I would probably give it a 3 1/2, I would not classify it as very good, but average is maybe a bit too low. Stayed here 2 nights. I reserved a single room but the room I got seemed large enough to serve as a double which was nice. It did not have an ac, although I did not really... More