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Grand Hyatt Santiago

5.0 of 5
Kennedy Avenue 4601, Santiago 7560994, Chile
Hotel amenities
Grand Hyatt Santiago
Ranked #12 of 157 hotels in Santiago
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388 reviews from our community

Traveller rating
    223
    98
    45
    8
    14
See reviews for
Families
49
 
Couples
154
 
Solo
24
 
Business
103
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The Grand Hyatt is an elegant atrium hotel with very elegant finishes. The pricing we got was a great value and we upgraded to the club level. The biggest disadvantage is that is is about a 10 - 15 minute walk to the metro so is otherwise car or taxi dependent. The upside is that it is on a large... More

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Lima
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This is my sixth time at the Grand Hyatt Santiago and I still think it's the best. The rooms are very comfortable and the people at the front desk extremely helpful. I asked the concierge (I think her name was Francesca) to make me several reservations for restaurants and she always helped me immediately and did it with a smile!... More

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See 10 more reviews by Ushi for Santiago
Brazil
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 11 May 2013

Before becoming a member of this society TripAdvisor,I had been staying at this hotel. I waited for a new opportunity, just to confirm the first impression I had years ago: this is a perfect hotel in every way! A reception with impeccable service considering fast check-in, polite and friendly staff, offering a choice of two daily newspapers. Large apartment with... More

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Rio de Janeiro, RJ
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 8 May 2013

My wife and I stayed 2 nights only, due to a short holiday we had. We made the reservation using my credit card, Amex Platinum, which was really something exceptional. Upgrade, late check out, early chek in, breakfast, massage for two, all included in the benefits of the card. We stayed in a huge room overlooking the Cordilera, perfect! Our... More

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See 4 more reviews by Gusta1979 for Santiago
Doha, Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2013

Well kept hotel with spacious rooms, excellent views and great service. Room guests have complementary access to the well equipped Eko SPA. The pool in a garden setting complete with waterfall was simply beautiful. Unfortunately, the weather didnt allow for a dip. The rooms were a bit too dark for my liking and did not come with coffee and tea... More

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Bethesda, Maryland
1 review
5 of 5 stars Reviewed 28 April 2013

we stayed for a week on the executive level. Staff were extremely attentive, courteous and effective. I have no hesitation in recommending the hotel to others. It is a 15 minute walk to the nearest subway station, the only downside. Talk to Andres in the 16th floor lounge, he's a hoot.

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Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 April 2013

Massive luxury hotel in one of the nicer districts of Santiago. While it was winter during our visit, the outdoor pool and facilities are awesome and the hotel is absolutely top drawer. You get what you pay for and you pay a lot but it's nice to pamper very occasionally. Highly recommended.

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Lima, Peru
2 reviews
3 of 5 stars Reviewed 26 April 2013

From The Grand there is not to much left after 20 years. Only the marvelous building. The rooms are confortable but old, and mostly of the furniture damaged. In the bathroom mostly of the parts are in bad shape and the parts are falling from their places. The carpet and towels were worn. Dissapointing after so many years staying in... More

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New Albany, Ohio
Top Contributor
129 reviews 129 reviews
92 hotel reviews
Reviews in 84 cities Reviews in 84 cities
347 helpful votes 347 helpful votes
5 of 5 stars Reviewed 24 April 2013

My wife and I spent one night in the Grand Hyatt Santiago in April 2013. We had a very good experience. I recommend the hotel. This was our 5th stay at the hotel over a 20 year period. We had two stays in 1993 and two in 2002 (back in those years it was named the Hyatt Regency). All of... More

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Grand Hyatt S, Director General at Grand Hyatt Santiago, responded to this review
26 April 2013

Dear Guest: Thank you very much for your detailed feedback. Our team and myself have read carefully all your comments and please rest assured that we are taking measures to improve our negative aspects. For all of us will be a pleasure to have you back soon. With best regards, PR – General Manager. More

Sao Paulo, SP
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 April 2013

Nearby the hotel (5minutes walking or less) there is a Shopping Mall, Supermarket, restaurants, bars, etc. The hotel is beautiful, new and clean. The room is large, clean with a separated place to work. The bed is great I didn't used but the swimming pool is large and looks good in the summer. There are 3 different restaurants in the... More

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See 2 more reviews by kmaxow for Santiago
Grand Hyatt S, Director General at Grand Hyatt Santiago, responded to this review
26 April 2013

Dear Guest: Thank you very much for your positive feedback and remarks about our premises and service. It is our aim to provide such a quality of service that you deserve, and will be a pleasure to have you back in the near future. The entire team will be glad to have you back. Sincerely, PR More

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Additional Information about Grand Hyatt Santiago

Also Known As:
Grand Hyatt Santiago Hotel
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Grand Hyatt
Santiago Hyatt
Address: Kennedy Avenue 4601, Santiago 7560994, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Santiago
#10 Family Hotels in Santiago
#13 Business Hotels in Santiago
Price range (per night): RM743 - 1,238
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Grand Hyatt Santiago hotel is a 5 star luxury hotel in the exclusive business district of Las Condes in Santiago, Chile. Our hotel in Santiago offers easy access to Santiago city centre and Santiago de Chile’s international and domestic airports. Grand Hyatt Santiago hotel is also home to world-class, multi-cuisine restaurants, a lagoon-style swimming pool with a waterfall, a tennis court, and the three-story free-standing AKO Wellness & Spa. The most exclusive golf clubs of Santiago de Chile are only a few steps away from the hotel. Our Las Condes hotel also features a health club where guests can pamper with a variety of beauty and relaxation treatments.The hotel offers exclusive dining and bar options such as Anakena, Matsuri and Senso restaurants, and Atrium Lobby Lounge and Duke’s Bar.Our Santiago de Chile hotel is less than one hour away from the city’s important ski resorts and the coastline. The main highlights of Santiago ski resorts are its state-of-the art infrastructure, scenic beauty and easy accessibility by tourists. The beaches of Santiago are equally attractive. Located near Viña del Mar, only two hours from Santiago, are Zapallar and Cachagua. Guests can also visit the vineyards that date back to the 16th century, located only 40 minutes from our hotel in Santiago.Our Santiago hotel has 310 luxury rooms and suites that offer excellent amenities. The mountain view clubbed with the five star facilities make your stay at Santiago a pleasure. Grand Hyatt Santiago hotel also offers business meeting facilities, wedding and event planning and venue options. ... more   less 
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Grand Hyatt Santiago
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