Good location.exellent service & facilities.the staff willing to help.in a few words excellent, I will recomended to any body,good valuefor money. More

I loved my stay at this hotel. It was at the end of a 5 week trip around Sth America and it was a great way to finish my trip. The hotel is very well located right in the heart of the city with many sites just a short walk away. The neighborhood felt very safe and i walked to... More

What a mixture of experiences from other reviewers! Some probably a bit harsh. We assumed the soap dishes and toiletries tray were glued because of earthquakes! We stayed for 2 nights upon arrival in Chile and another night on the way out. We found the staff quite helpful at all times. Breakfast was good with sufficient variation of food. Had... More

Entering the foyer is like going back into a time warp back to the 1960's, a huge foyer with colonial furniture an authentic bar and soft music. The rooms are a reasonable size although the furniture was a bit dated. It is a 10 minute walk to Plaza de Armas and the Mercado Central fish markets. The breakfast was very... More

I stayed here for a week on business. I did not find any fault with the hotel except for the check out, which was unacceptably slow. That is unfortunate since it is the last interaction of the guest with the hotel. Otherwise, I enjoyed staying here and would gladly do so again. I arrived before midday on a Sunday when... More

We have such a good laugh when we realized that all the soap dishes and toiletries tray are glued onto the counter. I was kind of relieved when I lifted up the brushing cup! The altitude of the front desk staff are terrible.The only help I received when asking them to send out a post card is, " No, You... More

I stayed in room 1005 for three nights during my exploration of Chile. The location was really great since it was close to downtown, and it was very convenient to the airport as well. The hotel is situated right by a Metro station so we didn't have any problems getting to different parts of the city. The room itself was... More

We checken in on January 27 ,2012 to a superior room that was tired and shabby.The biggest disappointment was the poor attitude of the staff...Our view was a concrete patio and driveway and when I offer to pay additional for an upgrade I was told we were in the best room...It is obvious that there is a low moral with... More

The hotel was very nice (really more 4* than 5*), our room was excellent (corner), the staff was very helpful. But if you are staying any more than two nights the location is not the most desirable. Walking distance to the downtown but the area around the hotel does not have a lot of restaurants that you can walk to. More