The hotel was very busy during the days we were there - before and after our trip to the Inca Trail. We got a small room, but well cleaned and with all facilities working properly. As mos people noticed, its location is very convenient, allowing you to walk to most attractions within the city. Front desk staff were very helpful,... More

The hotel is just a block away from the Plaza de Armes or Main Square and other tourist attractions and restaurants and is on the main avenue of the city. The rooms were quite spacious and clean, the washrooms were nice though the plumbing was suspect. They served quite a decent breakfast spread quite early at 4:30am which was great... More

My wife and I are staying here for three nights as part of a south American tour booked by our travel agent in Australia. The hotel is very well located and the rooms are basic but fine. But be very careful with choice of room. Last night was new years eve and the room we had faced the internal courtyard... More

My wife and I spent 5 nights in this hotel before and after our trip to Machu Picchu. Here are the good things - the rooms are clean, the breakfast is very good, the coca tea flows like water, most of the staff is very helpful, and the lobby and adjoining areas are very cool. Most of the TV is... More

My wife and I spent a week at this hotel recently. Although it's comfortable and has a nice breakfast buffet, if you get a room facing the interior atrium area, be prepared for LOTS of noise beginning about 5:00 AM everday. EVERY sound made in the atrium gets echoed right up to the inner rooms. Another thing I didn't like... More

Our room was on the 2nd floor and overlooked a narrow courtyard with other hotel rooms directly across from us so no privacy. The courtyard was used by hotel cleaning staff so it was noisy also. Good breakfast buffet. Liked the location of the hotel for ease of walking to the center of town. Stayed 2 nights as part of... More

. . .don't give your laundry to hotel employees. They are not responsible. Early Wednesday morning I set my laundry out in the bag provided and was told that it would be back at reception/check-in by 4 pm that same day. When I went to pick up the laundry, the receptionist said that it hadn't gone out yet and it... More

When we arrived in the hotel we were very pleased. The atmosphere is nice and the location is very convenient! But when we went to bed we realized that the matress was harder than usual (orthopedic, at least) and the pillows were like a log. Also, we heard noises early in the morning and late at night from ongoing remodeling... More

This hotel served as a base (before and after) in our trip to Machu Pichu. Great location, close to every where you possibly want to go/visit around in Cusco. Staffs are friendly and helpful. Internet is free, wifi available and so very convenient for you to check mail with your own device or to make calls anywhere with skype. Breakfast... More