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All 132 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5
El Sol 954, Cusco, Peru
Hotel amenities
Sonesta Hotel Cusco
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Ranked #59 of 132 hotels in Cusco
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96 reviews from our community

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Traveller rating
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    48
    19
    7
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Date Rating
Lima, Peru
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 June 2013 via mobile

This is a very expensive and "luxury" hotel, but you can find much more for less in a lot of places in Cusco. I go a lot to this city and this hotel is completely over rated. Is not a bad hotel, but is not that good. The rooms are very small, ok with the european standard but very small... More

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See 3 more reviews by Arturo M for Cusco
India
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 June 2013

I stayed here with my family for four nights in May 2013. We were offered hot coca tea upon our arrival - it helps with the altitude sickness but is not recommended for people with high blood pressure. There is always a flask with ready tea in the reception area and guests are free to help themselves at any time.... More

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QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
12 June 2013

Dear guest: Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence. Regards More

USA
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 June 2013

We stayed at the Sonesta for two nights during our trip to Peru. I believe the hotel was recently renovated, and the lobby and rooms were sleek and modern. The breakfast buffet was very good, although it was somewhat limited on our last day there because it was in a conference room instead of the restaurant. The only downside for... More

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See 3 more reviews by tengorazon for Cusco
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
4 June 2013

Dear Guest; Thank you for the time you set aside to share your impressions on Trip Advisor’s website. We sincerely hope to have a second opportunity to serve you and offer you the best. Kindest regards, Sonesta Team More

Washington, DC
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 June 2013

After reading all the reviews complaining about the noise at hotels near the main plaza in Cusco (Plaza de Armas), I looked for a hotel a little further away. Many previous reviews cited the Sonesta Hotel Cusco as modern and further away from the hustle and bustle. The Sonesta feels like an hotel that has gone through renovations to bring... More

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QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
4 June 2013

Dear Guest; Thank you for the time you set aside to share your impressions on Trip Advisor’s website. We sincerely hope to have a second opportunity to serve you and offer you the real Sonesta experience. Kindest gards, The Sonesta Cusco team More

Toronto, Canada
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 28 May 2013

I was pretty amazed with a service in Sonesta - very professional, helpful and in terms of Peruvian speed - kind of fast ;-). They helped us a lot with luggage (storage, transfers into the rooms) and information. Hotel itself is modern, clean and pleasant, breakfast is sumptuous with a great service. The small things which always make a difference... More

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QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
31 May 2013

Dear Guest; Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our... More

Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013

Modern hotel, with a lovely lobby. Upon arrival, we were greeted by someone dressed in traditional Peruvian attire, who offered us a cup of coca tea. Check in was fast and easy, rooms large and clean, beds very comfy. The hotel is on a main street, directly across from the largest artisan marketplace. It is downhill not uphill from the... More

Was this review helpful? Yes 1
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
23 May 2013

Dedar Guest; We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city, your opinion encourage us to put a lot of effort everyday to keep providing a great service to our guests. We hope you can stay again, if you have any suggestion or comment please do not hesitate... More

Thomasville, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013

I would stay here again. The staff is very helpful. They assisted us in getting our luggage transferred, letters mailed, getting to the train station which is right across the street (very nice if you are heading to Machu Picchu), and made sure we had everything we needed. They greeted us with a cool fruit beverage followed by a hot... More

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QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
23 May 2013

Dear guest; We would like to thank you very much for choosing Sonesta Hotel Cusco and Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable... More

SP
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 May 2013

Fica no final da av do sol, bom para se dormir com sossego e caminhar ate os principais pontos turisticos. Hotel moderno, bonito, com camas confortaveis. Nao tem ar condicionado, mas nos forneceram ventilador. Embora a temperatura estivesse cerca de 10 graus a noite, o quarto estava bem quente, o que pode ser otimo no inverno. Cafe da manha bom... More

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QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
23 May 2013

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. Thank you for your comments and for giving us the opportunity to know your opinion about our facilities and services, they serve us an invaluable tool to improve in search of the excellence. Sincerely, More

Sao Paulo, SP
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 13 April 2013

I stayed at this hotel for 2 nights before and 1 night after going to Machu Picchu. The hotel is very good, staff is very helpful and breakfast was excellent. The only downside (in my opinion) was the location. It is located about 4 blocks from the city center, but uphill and, at Cusco altitude, this means at least 30-40... More

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See 2 more reviews by MarySP for Cusco
QAM-SHCusco, Coordinador de Calidad at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear Guest: We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city and share with us trough the Trip Advisor web site. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our guest. we know about our weaknesses and our... More

Dallas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 April 2013

I usually stay at 5 star hotels (like the Monasterio hotel from my last trip to Cusco) and found this one to be good for the price. I paid around $130/night which came with free buffet breakfast (eggs, bacon, sausage, custom made omelets, yogurt, cereal, bread, etc). Initially, I asked for a quiet room and went with the porter to... More

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See 3 more reviews by travelspud for Cusco
QAM-SHCusco, Quality Control at Sonesta Hotel Cusco, responded to this review
16 April 2013

Dear guest; We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city Cusco. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our guest. Best Regards Ivonne Hinojosa More

 
 
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Additional Information about Sonesta Hotel Cusco

Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Address: El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 132 hotels in Cusco
Price range (per night): RM301 - 567
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
All 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. The entire hotel was renovated in anticipation of the reopening and now features a modern contemporary decor, spacious guest rooms and a fine dining restaurant serving classic Peruvian cuisine. The neighborhood includes the handcraft market, Plaza de Armas, wonderful local restaurants and artisan shops, and the monuments located in the ancient Inca capital of Cusco. ... more   less 
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