We spent 2 nights on March 29th and 30th, then two more nights on Monday, April 1st and Wed. on April 3rd. On every occasion, the staff just couldn't do enough for us. The rooms were large and clean with pretty good closet space. The maid came in the afternoon to bring us hot water for our tea. Breakfasts and... More

The hotel's location is excellent -- right off the main square, and main street. You can walk to everything in town, and there are several shops and restaurants nearby. There are some markets a block or two away as well for shopping. The hotel can be noisy -- Saturday night there was a nightclub nearby that went on until about... More

We stayed in the Sonesta hotel in the heart of Cuzco for our 4 day visit. We were warmly welcomed by the tourist agency and they offered us the traditional mate de coca and a welcome drink on the house. Everything done in a very friendly atmosphere that made us feel at home right away! The staff was absolutely friendly,... More

This hotel is right next to the plaza, and is reasonable priced compared to others in a safe convenient location in the city. The staff are very helpful and friendly, and there is always a security guard. The room quality varies a bit, with some rooms being darker and away from the noise of the streets, and others bigger and... More

We stayed two nights at this hotel. The best thing about this hotel is the location. You are a block away from the Plaza, all of the shopping and eating. This is good, but it can also be bad because of all of the night life traffic and noise. The staff is very nice and helpful. The rooms were big... More

Well located behind the Plaza de armas in Cusco but it is very noisy. Interior rooms have bathroom windows facing an interior shaft 2 meters by 2 meters which amplifies the noise from other rooms. There is no other ventilation in the bathroom. Footsteps in the corridor, door closing, tv and other sounds add to the inconvenience. The breakfast area... More

We just returned last week from Cusco. We stayed at this hotel Sept 2012 pre-trek & post-trek Machu Picchu. We had reserved 2 rooms with 2 queen beds in each & both the times we did not get rooms as per the reservation. The hotel staff is very friendly but they did not make an effort to get the rooms... More

We loved our stay at this property. After having experienced another equally pleasant experience in sacred valley, this was our second stay at the sonesta chain of hotels. We were lucky to get the top floor room with a nice view of the cathedral and the plaza. The room was good size and the front desk was super efficient in... More