Stayed for three nights; room I got was quite small but functional. Friend traveling with me received much better room. All service was friendly and efficient. Organized airport pickup through the hotel; no problems, clean car. Many good, cheap restaurants nearby. Did not have occasion to use the concierge others raved about. Executive lounge is quite small and limited, and... More

I lost my passport on the airlines from Cusco to Peru and the Doubletree hotel and their conciege folks (Felix in particular) walked me through every step on how to get an emergency passport to get back home. They mapped out and told the taxi drivers where I needed to go, police station to file report, photo place to take... More

The Doubletree El Pardo is conveniently located near parks and great restaurants (a couple within walking distance and many just a quick cab ride away). The rooms are clean and comfortable. The hotel is currently under construction but they do everything they can to ensure that there is no noise first thing in the morning and to minimize any inconveniences.... More

Hotel currently under construction but, staff have made every effort not to inconvenience guests. Wonderful beds and breakfasts make this a quite refuge from the noise of the city. More

Great experience, I went for a business travell for one week and the hospitality was awsome, very good breakfast with nice music, good gym until 12 o'clock, very nice room with great view and very confortable bed. I highly recommend to visit the hotel any time. More

I arrived as a Hilton Honors guest and was given a room from 1970 with leaky AC and faulty Drainage. The bed was horrible and the carpet was aged. The price was ridiculous. I had to complain and make a big stink about the room and finally they moved me to a new room. They then had the audacity to... More

I am one of those who believes that while hotels can be stellar, it is it people who make or break the experience. Let me start by speaking in general about the staff at the hotel. Some of the friendliest I have ever experienced. One thing Peruvians do well is hospitality. The Doubletree El Pardo is no exception. From check... More

I only stayed 2 days because they were sold out. Good hotel with friendly staff and a decent breakfast. A bit pricy, but its the brand your paying for. More

Before we ever arrived, the hotel manager contacted me for the specifics of my stay and inquired about any additional needs. The bilingual staff made every effort to maximize our experience, and the concierge was super helpful. The whole staff from the lobby to the executive lounge were professional, courteous, and friendly. The room was just a dream, combining decor... More