- Unfriendly at reception - Old (20y old?) rooms - need renovation! - Manager doesn't speak English - No internet in room (even after complaining) - No upgrade (even though I have Platinum status at ICH) - Very noisy - single glass windows - Very noisy airco More

I stayed in Crowne Plaza earlier this month. For breakfast i wanted hot toast and coffee and they insisted it was a Continental Breakfast and gave me 3-4 small and cold buns and a coffee and juice. This for 20 Sols. They did not understand i wanted hot toast. I decided to check out and the reservation department wanted me... More

I looked at this hotel as an option as I began to accrue points in their program. It was a good option compared to other brands in the area, and I wasn't mistaken. Yes the rooms that face the street in the back are noisy and require renovation, but if you go to the middle of the tower, facing the... More

Went to Iima on business and spent several nights here. As the other reviews say, the staff is friendly and speak good english, The hotel restaurant was very good (the concierge lounge not so great - small and hidden in the exercise room behind the tiny pool). My biggest complaint was to outside road noise level in the room. I... More

Arriving on NYE 2011 and not speaking much Spanish, the hotel was more than accomodating with everything! The concierge helped with my bags, dinner reservations, and even a great tour of the city. Loved every second I was there. More

We stayed at the hotel for 4 nights while visiting Lima. The customer service was superb. Perhaps the most attentive staff we have ever encountered. Especially David from the concierge desk. He went out of his way to ensure our stay was splendid. While the window in our room was not fully sealed, allowing for noise, the hotel was nice,... More

Arriving at the reception expectations were high, the reception is bright, very clean and the staff were friendly, but it seems that's where the hotel modernization/'refurbishment stopped! Getting out of the lift, the carpets were old and stained in the corridor and the room, they were clean though. The room was old looking but still nice, could do with curtains... More

We stayed at the Crowne Plaza hotel in Lima Peru and were amazed by the excellent service. We arrived at the hotel about 1 am and were promptly greeted and had a bellman quickly gather up our luggage. The room was very comfortable, clean and large. The bellman was also a concierge in training. His name was David and he... More

The location of the hotel is good; close to the center with many restaurants and shops around. The area is safe. The beach is not far just 15 min walking. You need more then 30 min to get at the airport Rooms are clean even if a bit noisy. People at the reception is friendly. Breakfast is good. The price... More