I stayed at this hotel in October of 2012 and had money stolen by a hotel employee. The hotel did not have in-room safes. I had a considerable amount of money, which I didn't want to leave in the room or carry around because the hotel is not in a great area. Pursuant to hotel policy, I had to take... More

Okay, Urubamba is not a very scenic town nor is the outside of this hotel. However the inside is a different story. The pool area and courtyard are pretty, rooms are spacious and modern (the bathroom was great), new TV's, good breakfast. Nothing to complain about.

This hotel caters to group tour passengers and they do a decent job. Check in was quick and easy. Most of the guests were getting up at 4:00am to catch the train to Machu Picchu the next morning and they had hot coffee and breakfast available at that time. The grounds are well landscaped. During the day they have a... More

Pleasantly surprised at just how good this hotel was given other comments. Very clean and spacious room with a huge clean bathroom. I would recommend this to everyone. The gardens are serene and beautiful which beats the hustle and bustle of Cusco!!!

I stayed in this hotel on a Gate 1 Tour. It is a quaint and lovely place in Urubamba. The rooms are very clean and comfortable. The grounds and gardens are very pretty. The only complaint I have is that you can hear barking dogs and street noise. The staff and service was friendly and the breakfast was quite good.... More

We stayed in this simple yet nice hotel for two nights while on a Gate 1 Tour of Peru. As others have said it lacks alot in curb appeal. Inside however the place is actually very large. Many in our group complained about road noise and barking dogs. Our room was in the back and we did hear dogs but... More

The grounds are so beautifully landscaped and tranquil. I liked sitting on my balcony, listening to the birds, chilling out with a glass of wine. My room was big and well appointed. The staff were friendly and professional. The food was excellent: big breakfast buffet and dinner. A beautiful place to stay.

Another thumbs up to gate 1 for selecting this hotel. The staff was friendly and helpful. The rooms were comfortable and the gardens inside the confines of the hotel were breathtaking. We felt very comfortable there. The walk to town took about 10 - 15 minutes. We thoroughly enjoyed our stay. If you have time, get a massage. It was... More

The San Augustin Hotel is a good base for exploring the Sacred Valley. The city of Urubamba is a poor village that was partly destroyed in a flood a couple of years ago. The hotel rooms are large, very clean, and where we were in the back, very quiet at night. The restaurant for breakfast and lunch was ok, but... More