Location is fine, as many other hotels in central Montevideo, not far from the old city and port. Service is not good. Don't expect a good service. Breakfast is poor and the attention given to keep the rooms in good shape is precarious. On my very first day I reported an electric plug and the TV control which were not... More

If this was a two star hotel, I´d give it a good to very good rating. But it comes around as a 4-star, perhaps because it has a gym and a pool and serves a decent breakfast with good coffee. But the gym consists of three machines in a corner on the roof top, and the pool is a small... More

We arrived without a reservation, late at night. Staff was polite. Rooms are OK. Internet did not work on the fist day (we had to use it at the lobby), it was fixed the next day. Breafast was excellent. We stayed at four hotels during this stay in Montevideo: Klee, Embajador, Ibis and Plaza Fuerte. Embajador had been our best... More

The hotel is well located in the middle of downtown but does not meet what I expect from 4 star hotels. Bed clothings are old an stained, although I'm sure they are washed. Wireless from the rooms seldom worked and was told every day they were working in it; somewhat better un the lobby. Don't stay here if you need... More

The staff is very polite and welkoming, like most of the Uruguaians The room is very clean, cozy (queen size bed and silent heater) and have good space. Unfortunately the shower in my room had that kind of leaking of cold water that drops toguether with the hot water, very annoing. Breakfeast: plenty of good dairy products, medium quality coffee,... More

Even though I was told that the hotels in Montevideo are not the best, when I decided to go to this hotel I believed that its 4 stars would mean something, but no. My room was small, the tv was very old and small and the sheets were old. The room was clean. People in the front desk are not... More

The rooms were beautiful, clean and spacious with tiny twin beds which I despised. I noticed other rooms had queen beds, but it was not offered to me. The maid was very kind and helpful. The bathroom was clean and nice. The internet would not work I complained on a Friday, on Saturday, on Sunday, on Monday I gave up...the... More

It's ok priced if you wish to be downtown, we found the rooms noisy. Staff and service were friendly enough. More

Stayed a very comfortable week, room was large, bed just fine, and everything worked. The hotel was clean in all spots a guest could get to. Reception desk staff were wonderful, one operated as our concierge, others helpful as well. Breakfast could have used some warm food, but what was served as others note here was a great start to... More