Unsuspected at all!! We have been many times in Sheraton specially for daily occasion, cafe, business, short term brakes. This time we spend a night and booked the junior suite. Right from the beginning many thing showed up the other face of the hotel. Oblivious the best in the entire Albania! It's not easy get the max mark, but this...
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Dear Valuable Guest,
First of all we want to thank you for the time you have taken to share your nice feedback on hotel premises and services. We are so happy you’ve enjoyed our hotel and you found the time to experience some of our outlets rather than only rooms. Please accept a big thank you from all our associates....
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The Sheraton hotel is a good place with five star facilities to stay. Its location is good. It is nearby many main areas and cafes and bars. The room where I stayed was spacious, clean, luxurious and modern. It provided a good view of Tirana from the balcony. There is internet access in the rooms. You get room service here...
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Dear guest,
We are so happy to hear that you have enjoyed your stay with us. There is big thank you from all of us, for finding time and sharing your feedback on TripAdvisor.
Hoping to have you back soon we wish you all the best.
The Hotel Management
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I've spend in this hotel more than one week and I have mixed fillings. For sure I can't say this is bad place. Service is very good, staff is professional, very nice and helpful.
But I would say this place has no spirit. If you are staying for one night, you will be enjoy it. If you stay for longer,...
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Dear guest,
Thank you for your valuable feedback. It has continuously been on our focus to meet the guests’ expectations that visit Tirana for leisure purposes as well. Consequently we have created some promotions in our bar and restaurant as the Happy Hours at the Infinity Bar during the evenings, the special offerings in the O2 Pool Bar and Barbecue...
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I booked this hotel as a surprise for my partner as he was living in albania. it was a little more than i would usually pay for a room only hotel, especially in albania but was looking forward to some 5 star service. The Hotel itself is very pleasant and the room was adequate. Unfortunatley the bathroom was quite dirty....
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Dear Guest,
Thank you for your feedback. Sheraton is a worldwide brand that takes great care about the high levels of service and product. We read very carefully your advices regarding our bathrooms and we are taking actions on that purpose in a way that our guests can feel relaxed and in a real five star service at any time...
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Fourth visit here having tried a few others but this is still the best. Good rooms, room service, nice swimming pools, decent breakfast, restaurant short on atmosphere and value but there are good ones nearby including a handy bar ( Grand Bar) over looking the square side and the stadium.
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Dear Guest,
First of all we want to thank you for your valued feedback. We are so happy to have you our repeated guest. If you are looking for offers please visit our local page on internet and there you’ll find the best rates ever. Looking forward welcoming you again we wish you all the best,
the Management team
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I am staying now four days at the hotel and it is really lovely and not stressed out about having to extend my stay :) the staff is very nice an professional! and quite helpful with all my requests! the room service is excellent although wasn't as content with the main restaurant service was a bit slow and the food...
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Dear guest,
Thank you for sharing your experience with us. Your feedback is making us happy. It is essential for us having happy guests especially by the communication with our associate. We at Sheraton knows that traveling is a very common habit nowadays and we are here to make you feel home. Wishing to see you back soon in our...
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Hi , im staying at Sheraton Tirana Hotel for a week and rreally is beautiful here, the staf are exellent so is the food and also is the souna , gym and internet access , very nice place to stay in tirana , staiyng at room 314 with a nice view off Tirana
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Dear Guest,
We are so happy hearing that your experience with us met your expectations. Thank you for finding time to share your feedback and we are looking forward to welcome you again at Sheraton Tirana Hotel.
Warm regards,
Management Team
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I stayed in the Sheraton for a couple of nights at the end of a 10-day tour of the Balklans. It was without doubt the best hotel I stayed at during my trip!
The moment I walked in to the lobby I knew this was the place to be in Tirana, as the lobby was teaming with people and activity!...
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We are delighted to hear that your experience with us met your expectations – Your feedback is highly appreciated and we are so thankful that you've found the time to share it in here. Sheraton Tirana is one of the finest hotels of the area; it is new and well shaped and together with the hospitality of the Albanian people,...
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probably the best hotel in Tirana, but staff is dumb and without any sense of responsibility. On departure night I asked a guy in reception to give me a wakeup call; he wrote the time, I reminded him not to forget the call, because of early flight, but at 2 AM my phone was silent. Thank's God, my collegue called...
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Thank you for your time and feedback. We are sorry to hear that the wake up call service was not provided as per standard. The necessary action has been taken to reinforce the procedure and not to let this happen again.
Wishing you a wonderful festive season, we are looking forward to having you back in the near future with...
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Although I live in the U.S for over 13 years now, I do visit my homeland Albania every summer. I have had the pleasure of staying at the Sheraton just this past summer for a business trip, but will not hesitate to stay for leisure as well. I was pleasantly surprised by this hotel especially for all it offered. It...
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Dear Mbreteresha e Shqiperise,
It is so nice to hear from you such beautiful words regarding our hotel performance. Thank you for your time and for sharing your experience in Trip Advisor. This will help a lot also other Albanians living abroad when making their decisions before visiting our beautiful Tirana and their families in Albania. This is the best...
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