My expectations were that one of the most expensive hotels at Minsk will be really 5 star, but in reality that was another story: everything looks like it 5 stars, but details.... When you arrive - everything's fine, lobby is excellent. When i come to the room i feel like if i come back to 90th... Small LCD TV (like...
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Dear Guest!
At Europe we are taking all reviews very serious because opinion of our guests is very valuable to us. We are sorry to hear that your stay with us didn’t live up to your expectations. It is also very sad and unusual that you didn’t enjoy our breakfast as we always get lovely comments on our Champagne and...
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it is very convienently located. decorartion is not intl.5star standarts but the price is. staff is very friendly. all around price is too much for what you get
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Dear Guest!
We were glad to read that you found our staff very friendly. We are sorry to hear that you were disappointed with our price. Our team will continue to work on meeting all guests’ expectations.
Let me add that the hotel Europe is indeed centrally located but it is also quite, exclusive, safe, discreet and elegant boutique style...
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This is a charming hotel with a bit of character as it has been re-built in the original art nouveau style. As you walk into the hotel the fragrance of fresh flowers hit you - and you are whisked back to a by-gone era. Staff are well groomed and very helpful and porters are dressed impeccably. The standard room is...
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Dear Guest!
Thank you for your kind words. Your comments are very much appreciated. Our team always tries to create a special atmosphere for our guests and we delighted that you enjoyed your stay with us. We look forward to welcoming you back again soon.
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Everything is just perfect — but the price (this is Minsk!!). No facebook allowed.
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Suite deluxe room was amazing... Clean like never... Fast internet connection and a lot of facilities were included... Food in restaurant from breakfast(included) to dinner was amazing and less than 18 euros per person..! But let's
Focus on hotel... Really raccomendes for a wonderful holiday... The position is perfect best in minsk..!
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Dear Guest,
Thank you so much for your wonderful and most encouraging feedback following your recent stay with us. We are delighted to read that you appreciated our various amenities. We always strive to provide an impeccable experience to all our guests and we are very happy to see that we have been successful.
We look forward to welcoming you...
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Over the years I have stayed at most of the up-market hotels (Victoria, Crowne Plaza, Hotel Minsk) in Minsk but it wasn’t until recently that I tried Hotel Europe. I would say that Hotel Europe is (at least) one step ahead of the other hotels. It is a nice and quiet business hotel with big and well-kept rooms. Breakfast was...
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Dear Guest,
We are very pleased to note that you enjoyed your stay at the Europe Hotel. Thank you for taking the time and trouble to share your valuable comments. Rest assured I have shared your kind words with team who were delighted to hear them. We loved that you enjoyed the live guitar during breakfast; it is always our...
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This is considered the best hotel in Minsk. But, then again, remember it's Minsk. The price was outrageous for what you get. The hallways reminded me of a nursing home. The rooms are large, but not comfortable. A hard bed, hard pillows and a small "school-type" chair (in case you want to get any work done). The carpet in the...
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Dear Guest,
Thank you for taking the time to provide us with your valuable feedback. We are happy to hear that you found our stuff helpful and pleasant; our team strives to provide exemplary service to our guests. However, I am disappointed that your stay did not live up to your expectations. Please be assured that we take all our...
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We spent one night in this hotel in early October and very well pleased with our stay. Our room was very large and well equipped with plenty of storage space and a great bathroom.
The hotel appears to have had a very recent renovation and everything was spotless. The two meals we had at the hotel were excellent.
The only...
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Dear Guest,
We are very pleased that you enjoyed your stay with us at The Europe Hotel; thank you for taking the time to share your feedback. We are also happy to hear that you had the chance to appreciate great meals in our restaurant. We value our guests’ comments very highly and will certainly take note of the points...
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The hotel is in brand new building, which is centrally located. Everything is new, the property itself,
the furnishings in the rooms etc.
There are not so many modern hotels in the city of Minsk to begin with ,this is one of the very few available there.
The style is simple and non-impressive, but this is ok, unless your are...
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We made the discovery of this precious gem in Minsk . It is situated in the heart of the city, with view of the square, city hall, the cathedral and the Svisloch River . The reception was inviting with an old-world charm that is difficult to find. The people working were elegant, courteous and helpful. The rooms are off a...
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Dear Guest,
Thank you sincerely for your very kind feedback and for summing up the feel of the hotel that we work hard at to achieve. We appreciate that the guests who tend to stay with us are looking for something a little more personal and characterful than larger hotels tend to offer and we are happy that we succeeded...
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