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All 50 Zagreb hotels »

Sheraton Zagreb Hotel

5.0 of 5
2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Hotel amenities
Sheraton Zagreb Hotel
Ranked #16 of 50 hotels in Zagreb
3.5 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
    40
    52
    33
    12
    8
Date Rating
Indianapolis
Senior Contributor
29 reviews 29 reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I have stayed in several European Sheratons and this hotel was quite similar to my previous experiences except for food. I had dinner in the restaurant and the food was excellent- the hotel advertised a gourmet chef and it was evidence in the tastiness of the dinner. The service staff at the restaurant was great too definitely not what you... More

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Athens, Greece
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

I have stayed in many Sheratons around the globe and this one did not stand out. The only negative things were the size of the bathroom and the relatively tired carpets. Otherwise all was at the high level expected from the Sheraton chain. A reliable choice, no suprises and value for money. Tip for fellow travellers: Book a room with... More

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

I requested guest services at this very high level hotel to acquire some bus tickets for us in Zagreb for travel between Zagreb and Lovran. At first, they assured me that they could make this arrangement for us when we arrived. During future communications, they actually reneged and said that this is a service that they do not offer. Upon... More

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Stuttgart, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 38 cities Reviews in 38 cities
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

Had a one night stay here. The room was back in the 80´s style with no window to open. The bathroom was so small that there was not much space to place things. You can´t watch German TV channels, as the TV in the room is too old and does not receive any digital signal...how much back in time is... More

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UK
Top Contributor
64 reviews 64 reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 May 2012
2
people found this review helpful

Stayed extensively at the Sheraton Zagreb about 10 years ago when working in the city and went back at the end of last year. This is a typical big city international chain hotel, but none the worse for that. The public area's are large and well maintained and the breakfast buffet is extensive. The bar area lacks charm but it... More

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Zagreb, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

We would like to express gratitude ane many thanks to the entire team at Hotel Sheraton Zagreb for superb organization of our most important event so far in life, and this is our wedding. At the beginning we would particularly like to thank the director, Mr. Sekulic on all his advices that has helped us to make our wedding into... More

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Sacramento, CA
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

I could find no fault with this hotel. It was beautiful and centrally located. Service was prompt and friendly. Our room was quite nice with adequate space and nice appointments. The bed was comfortable. Breakfast was good, and we were thrilled to see whole wheat rolls and soy milk. The fruit was excellent. We could easily stay connected, with free... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
4 May 2012

Dear VeganChela, Thank you for your review. I am very glad you had an positive experiance in Sheraton Zagreb Hotel and looking forward to your next visit. Best regards, Ivan Sekulic Hotel Manager More

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

The hotel is very nice, the rooms are OK and the reception is helpful (however, do not expect in Eastern Europe being asked about your stay at the check-out). The location is quiet, so the noise from outside and even inside is rather limited. The breakfast is also good (however, there seems to be no one cooking eggs to your... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
4 May 2012

Dear simonvavi, Thank you for your visit to Sheraton Zagreb Hotel and for your comments. Eggs to order we are providing for breakfast for all guest's, just recently we have moved them back to kitchen as we had complaints regarding smell in entire lobby while we were preparing them inside of restaurant. In respect of A/C I will look into... More

Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

Very good location. Nice and clean rooms with great bad quality. I slept very easy and deep. Breakfast was very rich, whatever you wish you can find and big surprise was watermelon in the middle of march :) Service is good and stuff friendly but professional. Internet in rooms free of charge. I would like to go there back again... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
4 May 2012

Dear Marijakov, Glad you liked our hotel and hope to see you soon again with more time to see our welness as well. Best regards, Ivan Sekulic Hotel Manager More

Paris
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

The hotel is good and clean. The rooms are big but need some refresh. It looks like an excellent hotel about 10 years ago that is trying ot keep up with its standing. The hotel is located within walking distance to the historical and downtown area and the staff is very helpfull and friendly. The internet was included and I... More

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Ivan Sekulic, General Manager at Sheraton Zagreb Hotel, responded to this review
4 May 2012

Dear dams 73, Thank you for your comments and your visit. Regarding refresh of hotel I am glad to say we have already started, just recently we have purchased new Sweet Sleeper Beds and new LCD TV's, in months to come moving forward with some refurb in Public areas and rooms. Hope to see you again soon in Sheraton Zagreb... More

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Additional Information about Sheraton Zagreb Hotel

  • Sheraton Zagreb
  • Zagreb Sheraton
Address: 2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Price range (per night):* RM399 - 581

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Sheraton Zagreb Hotel
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