We stayed two nights for the world cup qualifiers. The hotel was very busy with various football teams staying. Staff coped well under pressure. Rooms were spotless and the maids were polite. Breakfasts were well stocked and tasty.

The hotel is located within walking distance of most of the old town center. The front desk staffs (Jelena) were very knowledgeable about the hotel and the locale area. The Hotel itself was very will maintained, and the breakfast had a great choice of food. Rooms are spacious, Clean and well maintained. I would defiantly return to this Hotel the... More

Well, when you choose 5 stars hotel, you have a lot expectation especially for services. It's very disappointed I didn't get that for basic services. I think every hotel whatever how many stars, the hotel will changes everyday for basic in the room! I made complain to duty manager (IS) because The hotel didn't change the glasses in my room... More

We stayed one night as part of a Croasian tour and feel that this hotel was not up to it's five stars. The accommodation was fine, clean, spacious and with plenty of hot water.However it was the service and the food that let the hotel down badly. We ate in what looked like the lobby as the restaurant was busy... More

I was in Zagreb for two nights, stayed at the Sheraton and look forward to my next visit. If you want to save a few pennies, take the Croatian Airlines bus from right outside the airport terminal to the city bus station. It goes every 30 minutes, and you pay a very modest 30 Kuna on the bus. It stops... More

The location is great if you want to get out and walk around the city. Breakfast was pleantiful, the rooms were clean and the had an ice machine. The hotel is close to city center with a currency exchange and small grocery store in the next block.

I stay at the Zagreb Sheraton regularly during my business trips to Croatia. The hotel is conveniently located in the city centre. It is exactly what you expect from a quality business hotel: comfortable, clean and with efficient service. The breakfast is copious and varied. I often use the fitness centre, which is exceptionally well equipped for a hotel gym.

The hotel was virtually empty during our stay here. That said, there was good attention to cleanliness/food detail (rather than releasing staff to save money). Sadly the pool was not open early enough for us to utilize.The lobby, bar and restaurant are lovely. Breakfasts were rather incredible: who serves butterscotch pudding with bananas! Frankly it was delicious - and a... More

Its an old property (looks like) but the rooms are clean and comfortable, just as you would expect of a Sheraton. But the only thing is that most Sheraton I have stayed lately (in other countries) were either new or re-vamped to new finish, so in comparison this is not upto the mark. The breakfast is Ok, Hotel location is... More