This was my first experience with a hotel in Eastern Europe, so I'll review it compared to Western Europe standards.
Although the hotel boast a 5 star rating, it's 4 star at best. Don't get my wrong, the hotel is clean, rooms are spotless, ...
Service is, well, efficient. When I arrived late at night, the clerk literally showed no...
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Dear fideba,
Thank you for staying with us and leaving a review. I am happy to hear you enjoyed our hotel. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. For that reason, the comments about the check in clerk are troubling and will certainly be looked into. I deeply apologize we...
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