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Crowne Plaza Hotel San Salvador

3.5 of 5
89 Avenida Norte y 11 Calle Poniente | Col. Escalon, San Salvador, El Salvador
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Crowne Plaza Hotel San Salvador
Ranked #12 of 48 hotels in San Salvador
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87 reviews from our community

    Trip type
Traveller rating
    26
    42
    13
    4
    2
Date Rating
Toronto, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

The hotel is nice. good Location. It is close to the World Trade Centre which is a business building with lots of great restaurants on its lobby. It is definitely an hotel where I would come back to. The only criticism I would make is that the rooms are in need of some renovation.

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
26 April 2013

Dear Marrworldtrotter Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, Tania Hernandez More

Buenos Aires, Argentina
2 reviews
4 of 5 stars Reviewed 25 April 2013

I stayed at the Crowne Plaza a couple of weeks ago. Breakfast in the morning in the terrace by the pool with the views of the volcano is priceless. Service was super attentive: we were going out to a beach property and didn´t know if we had to take towels, the staff from reception promptly rushed to get us some... More

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
26 April 2013

Dear Marrworldtrotter Thank you for sharing your feedback. We are very happy to learn that you enjoyed our breakfast, location, and service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity of having you... More

baltimore, maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 14 March 2013

I am frequently in San Salvador, and my lodging is arranged locally. For this year, the contract went to the Hotel Crowne Plaza. I have to admit, I don't usually welcome change to routine, especially when I've come to know the staff and surroundings at another hotel. However, having stayed recently (for the first time) at the Hotel Crowne Plaza,... More

Was this review helpful? Yes 1
See 3 more reviews by rumrunnerfrank for San Salvador
Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
18 March 2013

Dr. Rumrunnerfrank Thank you for sharing your feedback. We are very happy to learn that you enjoyed our hotel, location, and service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity of having you... More

Gurgaon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 February 2013

My experience with the Crowne Plaza in San salvador, El salvador was just wonderful! No complaints! Great service, clean and close to everything! Jose was an exceptional customer service representative and treated me very well. He not only made me feel welcomed in the big city but made my stay very comfortable. Very impressed!

Was this review helpful? Yes 1
Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
20 February 2013

Dear Mr. Prashantyadav5692 , Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 February 2013 via mobile

I really enjoyed the friendly staff here! However, the room had a huge gap between the door and the floor which let a lot of light come in, and it you could hear everything going on in the other rooms. The bathrooms need new towels, they are old and scraggly. The bathrooms were disappointing..looked old and kinda gross. The bed... More

Was this review helpful? Yes 1
Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
20 February 2013

Dear Micah M, Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. Your comments regarding the rooms will be shared with the related departments in an effort to provide you with a better service. We hope you will prefer Crowne Plaza San Salvador... More

Arlington, VA, USA
Top Contributor
126 reviews 126 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 February 2013

I enjoyed my stay here very much. The rooms were not very spacious, but they were clean and well-appointed. The temperature adjustment on the shower can be a bit tricky, and it goes from ice cold to steaming hot, so you'll want to be very deliberate when you turn the lever. The breakfast buffet was fantastic - fresh pupusas and... More

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
18 February 2013

Dear Mr. Francisco M.: Thank you for sharing your feedback. We are very happy to learn that you enjoyed our breakfast, location, coffee shop and service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the... More

Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 February 2013

All the staff is extremely friendly and helpful all the time. They always try to do their best. The view when having breakfast, which excellent by the way, outside is really beautiful. We had a suite: the room was spacious with two double beds, two TV sets and aircon, a safe, but needs to be refurbished a bit (missing lights,... More

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
9 February 2013

We are very happy to learn that our rooms suited your needs and you were pleased with our staff. Thank you for preferring us; it was delightful to have you as our guest. Your comments regarding our rooms are very important to us, since we are always working towards your satisfaction. Thank you for reviewing us! We hope to have... More

Perth, Australia
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 29 January 2013

I stayed in the Plaza Suites option, which is the cheaper portion of the CP. The room was very old and in need of revamp, with paint chips and carpet stains. That said, the room gives the user access to the CP pool, gym, restaurants, etc, which are of a good standard. The breakfast buffet represented excellent value. The staff... More

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
2 February 2013

Dear Mr. Wandering_Rick: We are very happy to learn about your experience at Plaza Hotel & Suites building we are in the process of rooms renovations. We Love to hear that you enjoyed our breakfast. Thank you for preferring us; it was delightful to have you as our guest. Your comments are very important to our team since we are... More

Toronto, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 26 January 2013

It is older but very good, the service staff was amazing and the view from the window to the volcano of San Salvador was a true experience. The hotel chain is always leave a great impression to travelers. Yes I will return to this place without hesitation.

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Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
28 January 2013

Dear Mr. Morris, Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, More

San Salvador, El Salvador
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 November 2012

This is my fourth business trip to San Salvador. I continue to be impressed by this little country that could and does everyday. I am particularly impressed with my choice of hotel accommodations on this trip. The Crowne Plaza is a wonderful sprawling hotel full of energetic employees who are a breath of fresh air in this culturally rich Central... More

Was this review helpful? Yes 1
Tania H, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review
6 December 2012

Dear John R, Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with Roberto and everyone in our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, More

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Additional Information about Crowne Plaza Hotel San Salvador

Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Address: 89 Avenida Norte y 11 Calle Poniente | Col. Escalon, San Salvador, El Salvador
Phone Number:
Region: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in San Salvador
Price range (per night): RM257 - 592
Hotel Class:3.5 star (3.5*)
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Crowne Plaza Hotel San Salvador
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