By far, two thumbs up. This hotel offers something that most hotels often fall short in, and that is customer service. My first thought when I arrived was, "Wow". Before I could fully step out of the taxi, Bellboy supervisor Aristoles Vallester took my bags and with a beaming smile from ear to ear, welcomed me to the Crowne Plaza... More

Nice location. But the rooms and especially the bath room is not nice. Small , worn out and dark. Also the room keeping is bad. One day newspaper next day not. Same For the Ammenities. Would not stay again. Positive was the very friendly reception at the check in and platinum recognition.

Avenue Manuel Espinosa Batista - Marino En Transisto Popular as a comfortable and safe respite for seamen transferring to/from their vessels. The service is excellent. You will be greeted, and checked-in swiftly. Remember to mention your Priority Club number. It was helpful for me, (up for 42 hours straight) and an extended checkout time gave me time for a much... More

Overall, I was very pleased with this hotel in all aspects. Front desk staff were courteous and helpful. As a Platinum Priority Club member I believe my room was upgraded to a suite with small kitchen, and I also received a complementary bottle of water and small plate of fruit (see photos), which was great! The hotel is pretty centrally... More

I will start by applauding the staff of this property. Every single member of staff I came into contact with was top notch. They are friendly and helpful, and anxious to assist. If I was only rating the staff, they would get five stars. But, overall, I give this property just an average rating. The property has been renovated recently... More

While in Panama City, we stayed at the Crowne Plaza. First of all, it is too far from the waterfront. Secondly, it does not offer Wifi for free. I paid $150 a night and then they charged me $15 per day for Wifi and it was only for one device. I tried to connect with my tablet after connecting with... More

On one side, some of the rooms are good (the suites), some of the rooms are just too lousy. The service is... barebones, except the people at the restaurant. Why did I still consider this a 3-star? Because of the location, because it is cheap and because I have a soft heart. Would I consider to return? Only if I... More

This hotel have great staff, a great location, large rooms. Good price. The breakfast is a must for sure. At night you have many restaurant near by no need to drive. Lots of stores with in a block and supermarket.

I've stayed in two other hotels owned by the same company in Panama (Berns) and they were both very nice. But, this room I stayed in at the Crowne Plaza is comparable to economy-style accommodations. They say online that the beds have pillowtops, but I couldn't see nor feel any pillow. If you don't need that, the bed would probably... More