After calling the Best Western from the airport, yes they advertise a shuttle, it took nearly an hour for the shuttle to arrive.The hotel is maybe 15 minutes away. When the ride to the hotel finally arrived it was an individual in an old car, missing the passenger mirror and a huge dent on the side of the car. The... More

I caught bed bugs after staying here for 3 days. I have never had bed bugs before and they did not surface until the day after I left. The rooms weren't horrible but the housekeeping service was. It would take at least 2 hours to receive anything you called for (towels, plunger, etc.) and some of the housekeepers were unfriendly.... More

I just moved from Minnesota to Alexandria and stayed at Best Westerns all the way down because they have nice big rooms, great breakfasts, great staff at a reasonable price! The 2nd nite I was here I was walking by a section of the older rooms and ahead of me saw empty beer cans outside the door of the room... More

Stayed here during a women's conference. Rooms are extremely nice, some even with fireplaces. Staff is exceptional. Offer great rates, too! More

I love this place. A chef makes breakfast for you everyday. They offer free drinks every evening during the week. The rooms are great and service is even better. The staff and manager are eager to help and solve any problems you may have. I have been staying here off and on for work for the past three months and... More

I stayed here for a conference. Great place to go! Wonderful service, clean rooms. We had a fridge issue and they fixed it right away. Breakfast was really good. Conference rooms are big and clean. Wonderful Experience! Can't wait to go back in June! More

I've read the reviews and was discouraged until I deceided to try this hotel for myself. I was very glad that i did. The reviews were wrong for me. My wife and i had a great experience. The breakfast was great, they cooked it while we waited. The staff was very friendly. Our room was a suite that opened to... More

I've been staying at this best western on business, so I didn't choose the hotel. The beds are springy and hard. The comforters are so dirty that I got a horrible upper respiratory infection from one. I ended up having to go out and buy my own comforter. The rooms are dirty in general. I have to bring my own... More

I was so dissappointed. I called the hotel direct at the last minute. The staff was great but when i got to my room I was shocked. Not the quality i have come to expect and the staff was so great they deserve happy customers. The beds were not the newer style and were hard. The carpets were stained. The... More