After comparing rates at similar properties in the area, I chose this place. When you book, be sure to ask if there are any promotional deals going on at the time. I wasn't told about a "3-night minimum" promotional rate until I asked if I was getting the best rate. This hotel is clean, has easy on-off highway access and...
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Thank you for your kind review. I appologize for the truck parking and I have fixed that issue. Now every trucker rec. a letter stating that they can park accross the street in the lower parking lot. Thank you for reconizing me in your comment, I have learned a long time ago that if you treat others the way you...
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This used to be a Holiday Inn.
We had to travel to Augusta for a banking compliance class for my wife's position with the local credit union.
The hotel was within walking distance from the Augusta Civic Center where the class was held. Also in close proximity to banking and restaurants.
The check in process was quick and efficient and...
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Fred: Thank you for your response. I am sorry that our pool is outdoors and closed when you were here, If you have the chance in the summer to come again and enjoy the pool it is lovely. We here at the Best Western Plus Civic Center Inn do our best to make all guests feel comfortable and at home....
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I stay in Augusta once a week, on average, and recently "found" the Civic Center Inn. I am so pleased. The front desk staff (particularly "Mark") are friendly, courteous and helpful. I always get the room I want; check-in is quick and efficient. The hotel is clean and well cared for; it always smells clean, it is quiet, the beds...
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Kim:
Thank you for your Review here. We do our best to meet all requests from our guests and I am glad that you like the fitness room for it was remolded a year ago. I look forward to seeing you again. Thank you for your kind words.
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I've stayed here many times in the last 11 years. In 2001 this was a Holiday Inn in relatively good shape, but over the 8 or 9 years subsequent to that nothing was ever done and it deteriorated to the point that Holiday Inn came in and pulled the franchise. From what I understand an investment company came along and...
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Thank you for your review. The owners did do a major renovation a year ago to become a Best Western Plus. all the rooms now have microwaves/refridge, our internet speed is much faster, we built a business center that is not in the lobby over all it is a better hotel and our staff is great. We look forward to...
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Staff is friendly always willing to help they go above and beyond my expectations. Hotel is located right off the highway. They have menu's of local food delivery which is great. Rooms are clean comfortable and quiet.
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I stayed in this hotel on my wedding night. We arrived around midnight, and left at 10 am so we weren't there long. We just needed a place to sleep before we left for our honeymoon. The check in was quick. The only weird thing was I called ahead and told them it was our wedding night and they said...
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Cathy Paradis is very friendly and helpful and makes you feel right at home. She accommodates requests and will help you with any needs you may have.
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Got in late , nobody at the front desk but sign said they would be back shortly. 5min later he showed up and was not very pleasant, bad day? I do not know what the + means at this former Holiday Inn but they do not offer free breakfast like most Best Western's we stay at. Special of 95.00 tax...
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Excellent hotel. It is very clean and the people that work there are very friendly and professional.
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This was my 5th or 6th stay in this hotel with as much as one year between visits. The staff recognized me and treated me as a lost friend returning. Great staff!! Courteous, friendly, considerate, concerned, and helpful. Great huggers!! Always have fresh coffee available. Rooms are comfortable and clean. Staff are alert to your needs and preferences.
Better be...
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