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BEST WESTERN Annapolis

2.5 of 5
2520 Riva Road, Annapolis, MD 21401
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BEST WESTERN Annapolis
Ranked #15 of 22 hotels in Annapolis
3.5 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    13
    22
    19
    10
    9
Date Rating
lincoln
Senior Contributor
43 reviews 43 reviews
Reviews in 30 cities Reviews in 30 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 12 May 2012

good place to stay. Close to a mall with several restaurants. Second time we have stayed here. More

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Quispamsis, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2012

More than expected. I don't understand how this hotel could have any negative reviews. Awesome staff, rooms are spacious and very clean. Close to the malls and restaurants. Nice neighborhood. Easy to find and right off the interstate. A+++ Breakfast was great. Next to treasure island mini golf. More

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reading, pa
Top Contributor
64 reviews 64 reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 May 2012

I'm a new best western rewards member so I decided to try this hotel. Easy to find with everything you need very close by so it suited our needs perfectly. Trees obscure the signage though, so be alert for the place. Staff was very friendly and accomodating. Hotel is old and has no elevator, but it was clean and comfortable.... More

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Riverside, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2012

We booked two rooms with one queen bed for five nights. At check-in the staff was courteous and provided a nice recommendation for dining. The rooms were reasonably sized, clean and well-appointed. Beds were on the firmer than I like side and although the sheets to cover up with were thin, the room had a personalized air/heater which made sleeping... More

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See 3 more reviews by Michelle K for Annapolis
Norfolk, Virginia
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 23 April 2012

I shared the exact same experience as other pet owners. I booked this 1/12/2012, and PAID for it. I called today, to make sure that everything was ok, as I am bringing my small pet, Beetle.They said that they were out of pet rooms, but I had already confirmed space. I had to cancel this, get a refund, and spend... More

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Shannon Jensen, General Manager at BEST WESTERN Annapolis, responded to this review
27 April 2012

I do apologize for any inconvenience! Our pet friendly rooms are available on Bestwestern.com, or direct booking at the property. Third party sites such as Priceline, Expedia etc. do not have pet friendly rooms available to sell and do state this on their websites! We began offering a few pet friendly rooms in late January of this year. Please make... More

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Asheville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 April 2012
2
people found this review helpful

We received a phone call canceling our reservation, stating they did not have the pet friendly room we reserved a month before. I called the motel directly after making the online reservation to confirm a pet friendly room to make doubly sure. When we received the cancellation, the staff person told us they no longer had the room, adding "Hey,... More

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Shannon Jensen, General Manager at BEST WESTERN Annapolis, responded to this review
25 April 2012

I do apologize for any inconvenience this may have caused you! To reserve a pet friendly room the word "pet" is indicated in the room type. If you dont see the word pet, then the room is unlikely to be available. Reservations made for a standard room with a request for a pet friendly room are based upon availability. Priority... More

Marlton, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

After making an online reservation, my credit card number was stolen and used at businesses 20 minutes away from the hotel. When I checked in for multiple day stay, I was repeatedly asked for a credit card for incidentals. When I checked out, I was refused a print copy of my bill based on the manager's policy of not giving... More

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See 3 more reviews by CDANDME for Annapolis
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 February 2012
1
person found this review helpful

The room was ok. It was by the road which wasn't good and the shower didn't have alot of hot water. The hotel should be interconnected not divided into two buildings!!! I would not with my family stay here again!! More

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Morgantown, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

We have had the pleasure to stay at the Best Western in Annapolis, MD. a few times. On each occassion we have been impressed with the personal attention given by the staff as well as the cleanliness and basic order of our accomadations. The staff pays attention to details and requests in the reservation and make every attempt to accomodate.... More

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Boston, Massachusetts
Top Contributor
97 reviews 97 reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

The hotel is good. Not the best in the chain, but sufficient. The room was clean, quiet and nice. We got a room on the second floor – the stairs are external which can be a disadvantage during the cold season. Breakfast (6 am until 10 am) is continental plus: Belgium waffles, hard boiled eggs, various breads, beagles and muffins,... More

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Additional Information about BEST WESTERN Annapolis

  • Annapolis Best Western
Address: 2520 Riva Road, Annapolis, MD 21401
Price range (per night):* RM289 - 509

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BEST WESTERN Annapolis
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