We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 22 Annapolis hotels »

Sheraton Annapolis Hotel

3.5 of 5
173 Jennifer Road, Annapolis, MD 21401
Hotel amenities
Sheraton Annapolis Hotel
Ranked #12 of 22 hotels in Annapolis
3.5 of 5 stars 186 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

186 reviews from our community

    Trip type
Traveller rating
    46
    57
    31
    32
    20
Date Rating
Minot, North Dakota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 May 2012

As one who travels a great deal, this was one of the best stays I have ever had! The room was perfect, location was great, being so close to the Naval Academy. But, what won me over was the staff at Sheraton, In particular Tiffney, at the front desk. Tiffney, was polite, welcoming, and seemed to this traveler very sincere.... More

Was this review helpful? Yes
See 3 more reviews by Jeff D for Annapolis
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
14 May 2012

Jeff, thank you for taking time out of your busy day to write such great things about our hotel and Tiffney! I am very proud of the staff and love to hear that we are making such awesome impressions on our guests with cleanliness and service. I am blessed with a staff that goes out of there way and glad... More

Falls Church, Virginia
1 review
5 of 5 stars Reviewed 4 May 2012

The staff at this place was awesome! Had a little problem with the TV that they couldn't fix without replacing the TV. We were just there for the night and there was an important playoff game on so we decided to just deal with it. The staff member comped us breakfast for the next day. The hotel was clean and... More

Was this review helpful? Yes
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
14 May 2012

Moe, thank you so much for commenting on our awesome staff and cleanliness of the hotel. We are working daily to keep our hotel the best in Annapolis. I was sorry to hear about the TV but was happy to hear we were able to make it up to you. The staff is empowered to do what ever it takes... More

Newtown, Pennsylvania
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012

This is a full service hotel, just out of town. In town hotels are more expensive - up to $300 a night, plus a fee for parking. Just 5 miles out of town, near major league shopping and many restaurants. Though the restaurants in town are top shlf, and some even have parking for free. More

Was this review helpful? Yes
See 4 more reviews by gwhite855 for Annapolis
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
30 April 2012

GWhite855 thank you for taking time to give everyone your feedback. We are indeed just minutes away from down town and we have a free shuttle to get you there and back. We also do have free parking as well and many restaurants with in walking distance. The mall is accross the street as well. We look forward to having... More

Lincoln Park, NJ
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 23 April 2012

No complaints other then they checked me in under the wrong name, not a big deal, i corrected it the next morning. And the pool was out of order, reading through some older posts i see that this is a common problem at this property. I would stay again if i was in the area. More

Was this review helpful? Yes
See 2 more reviews by BIGxBLUE for Annapolis
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
24 April 2012

BIGxBlue, thank you for taking time out of your day to give all of us feedback regarding your stay. I am so sorry we messed up the check in process for you. We are usually spot on when coming to the arrival experience and check in. The pool was out of order for a few days for repairs, however it... More

Westerville, Ohio
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 22 April 2012

This property is looking a little tired but it's fair for the price we paid. The desk staff were exceptionally helpful. One big problem for me was that we were on a room at the very end of the hall and the wifi was sketchy. If wifi is important to you, you might want to ask about this. There is... More

Was this review helpful? Yes
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
24 April 2012

Ms. TeesGeer thank you for pointing out our exceptional front desk staff! We take pride in giving great service and I am glad you noticed. We are working on the speed of the internet and hope to have that fixed soon! We do have free shuttle service with in the 5 mile radius of the hotel and hope patrons take... More

Salisbury, Maryland
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

All in all, as a frequent and experienced traveler, I encourage you to avoid this hotel unless you have absolutely no other option. The cleanliness is suspect and the managerial customer service poor. Let me start off by saying that I'm pretty angry at the hotel, not even just for the experience, but for not following through on what they... More

Was this review helpful? Yes
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
30 April 2012

Ms. Angela W, I want to sincerely apologize to you and your family for your recent stay with us. This is truly embarrassing to me and my hotel. We strive to be the very best and we failed miserably with you and your stay. Rest assured I will make corrective action on everything you have detailed and things will change... More

Travellers are raving about these Annapolis hotels

SpringHill Suites Annapolis
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d589340?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Annapolis Marriott Waterfront
4 of 5 stars
Show Prices ABS:HotelCheckRates-d89320?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Loews Annapolis Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d89319?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Annapolitan Bed & Breakfast
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1164985?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
O\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d247594?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Fort Wayne, IN
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2012

This was a Ramada Inn 20+ years ago when we moved from Annapolis. Sheraton has kept the property up and it is very nice. Only negative was the the elevators seemed to take a long time to get to the floors - had to wait several minutes. This is right across the street from the Annapolis Mall with lots of... More

Was this review helpful? Yes
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
13 April 2012

Thank you for posting your nice comments about our hotel. We are a bit older property but we do our very best every day to keep it up to everyone’s standards and we appreciate you noticing. We are in the process of evaluating our elevators and have set a side funds to address some of the issues. Our club lounge... More

Vancouver, Washington
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2012

My family an I were in Annapolis for my son's visit to St John's College. I was very pleased that this hotel offered an excellent rate for college and naval academy visits. Plus, the hotel seemed fresh and the quality one would expect from a Sheraton. Daryl checked us in and without asking, upgraded us to a spacious room and... More

Was this review helpful? Yes
Daryl Strayer, Manager at Sheraton Annapolis Hotel, responded to this review
13 April 2012

Thank you for taking time to write a review. We especially thank you for the great comments about our quality. We strive daily to give great experiences at the Sheraton Annapolis. We were please to hear we could up grade you to the club level. We only can do this when space is available, however you can also make reservation... More

Pennsylvania
Top Contributor
232 reviews 232 reviews
Reviews in 176 cities Reviews in 176 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 5 April 2012

We've been to this hotel a few times before and quite like it. We did have a couple of issues on this stay which were handled and have been followed up since we checked out so appreciate the customer focus of the management. Rooms are very comfortable, good restaurant and nice pool. Well located in Annapolis with lots of parking... More

Was this review helpful? Yes
Silver Spring, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

The main difficulty of our stay was the thin walls that separate the rooms. My wife and I got placed in room 335 that was separated by room 337 by one of those two way doors. The family in room 337 was very loud, but the loudness was only exacerbated by the thin walls. I know it's not the hotel's... More

Was this review helpful? Yes
Daryl Strayer, General Manager at Sheraton Annapolis Hotel, responded to this review
5 April 2012

Thank you for taking the time to post a review on TripAdvisor. I was distressed to read about your experience. Please accept my deepest apologies. We strive to provide our guests with only the highest quality accommodations and service levels. Anything less is simply unacceptable to us. There is no excuse for how the room was. Rest assured, corrective action... More

Travellers who viewed Sheraton Annapolis Hotel also viewed

Westin Annapolis
4.5 of 5 stars 269 Reviews
Annapolis, MD
Show Prices ABS:HotelCheckRates-d627707?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Historic Inns of Annapolis
4 of 5 stars 369 Reviews
Annapolis, MD
Show Prices ABS:HotelCheckRates-d89317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn & Suites Annapolis
4 of 5 stars 80 Reviews
Annapolis, MD
Show Prices ABS:HotelCheckRates-d93819?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 22 hotels in Annapolis, ranked by popularity »

Been to Sheraton Annapolis Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Annapolis Hotel

  • Sheraton Annapolis
  • Annapolis Sheraton
Address: 173 Jennifer Road, Annapolis, MD 21401
Price range (per night):* RM386 - 779

Owners: What's your side of the story?

If you own or manage Sheraton Annapolis Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Annapolis Hotel
Show the lowest price for this hotel (from our partners)
Show Prices