We're a priority club member and this was not the first time we checked-in in low value cost hotel. We tried several hotels but this is the worst among them. Let me start....1) The reception is not well trained. 2.) The supervisors named Ibrahim i don't know how he became a supervisor. 3) Location is bad, the view of the...
More
As you can expect with any Holiday Inn Express, it's not luxurious. There's not a pool, your room is small and there is no fancy buffet meal. This being true, I still found this hotel to be a great deal. Here's why.
1) It's very inexpensive compared to other hotels in the area.
2) It's really close to the beach....
More
I'm a priority club gold member so I know holiday inns around the world. This has to be the worst representation of this brand in the world. Let me start:
Unfixable Problems:
1) Location - next to an industrial area swarming with migrant workers and a horrible view. Travel the rest of Dubai and you'll understand why you're in the...
More
Dear mherrold,
Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. I appreciate your feedback as this is our best resource for improving guest services. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Dubai Jumeirah a...
More
We arrived late and had booked the hotels transfer from the airport, which came after just a few minutes. For the first night we got a smoking room with a damp smell and a big water mark on the carpet. Next morning we got a nice non-smoking room with a wiew over the big flag pole. The reception was always...
More
Simple hotel but good standard in perfect location close to Open beach. Rather a 3* star hotel than 2*. Have seen reviews here on Tripadvisor complaining about the breakfast. Therefore, we were positive suprised by the good quality of the breakfast! ;-)
Clean, nice rooms + location + prices = very good alternative to many other hotels in the same...
More
Dear abuC570
Greetings from Holiday Inn Express
We thank you for taking time out to convey your appreciation and commendation through TripAdvisor. We really appreciate your feedback!
Once again, we would like to thank you for your time and initiative taken. We at Holiday Inn Express truly believe that your continuous support will enable us to deliver services which are...
More
This hotel is perfectly located for the beach, walking to shops and cafes. But the views are not great over the dry docks. Overall a good cheaper choice.
More
Dear Musesue
Greetings from Holiday Inn Express Jumeirah
We thank you for taking time out to convey your appreciation and commendation through TripAdvisor. We really appreciate your feedback! Great tips on location and service and also the location and view we have.
Thank you very much and we are looking forward to welcoming you back in our hotel as one...
More
Room was clean, breakfast limited but good/enough,rooms cleaned a bit late in the day, no wi-fi, Internet expensive, carpets need replacement - adequate facilities -reception and other staff friendly and efficient -good info on Dubai in room.
More
pj866,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.
Ben J
IHG Care
More
The hotel is located at one of the ends of Jumeirah Beach and can be accessed only by a cab. The closest metro station is a 10 min drive away and the beach is also a significant walk of close to 20 mins. The hotel however does provide a drop to the beach at a pre determined time. The hotel...
More
I stayed in this hotel for more than three times when I attend my business meeting the hotel location is good but not the best staff are friendly and breakfast buffet is fine but very Lu Ted choices in it as there is no hot dishes like eggs
More
I stayed here as I was attending an exhibition at the nearby Dubai Exhibition Centre, and I like to collect my priotity points so always prefer to stay at a Holiday Inn if i can. I usually stay at Holiday Inn - Al Barsha which is a great hotel, but was fully booked so I opted for this one.
The...
More
Dear greg s,
Thank you for your review. I am sorry that we fell below your expectations. We are hospitality professionals and strive to be the best. Your comments on cleanliness will certainly be looked into. I hope you have a chance to stay with us again.
Katie J
Case Manager
IHGCare
More
If you own or manage Holiday Inn Express Dubai Jumeirah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
194 Reviews
164 Reviews
165 Reviews
