I travelled to Dubai with 5 other business associates and had a four bedroom penthouse suite. Supposedly the best rooms in the hotel with a massive terrace and an outdoor jaccuzzi. The hotel is on the palm not too far from Atlantis. This is my second experience in a Kempinski and once again it was a total disappointment. Where do... More

Last year I wrote my first and only to date online review. I feel the need to now write another online review, this time one that has a huge serving of humble pie. My recent stay at the Kempinski Hotel & Residences Palm Jumeirah was simply exceptional! Where to start? There are so many people that have clearly spent time... More

Took a 3 bedroomed apartment for 6 nights and we were all amazed by the size and luxurious nature of the room. We were 3 adults and 2 children and the apartment catered for us with plenty of room to spare. Hotel staff were generally very friendly, but the poolside service could do with more staff as service was often... More

Booking Date: April 18-20, 2013. Rooms Booked: (3) Three 2-bedroom suites. We have been to many Kempinski Hotels all over and this one is really unforgettable (in a negative way that is). Upon arrival, we were greeted promptly by the staff. The hotel lobby can be forgotten. We didn't feel that sense of luxury we were expecting, considering you paid... More

Well I am here at the Kempinski Hotel & Residences in Dubai and going to run a blog. I am stuck here for the next 3 nights and so far its is just shocking. On arrival the room smelt so much of smoke you choked on it. The room offered was a garden view with everyone walking past your room.... More

I could just say thank to all hotel staff and there is nothing to say more. our suit was clean, quiet, comfortable, hotel is really good, staff were kindly. location is great. First night we arrive really late to the hotel but our room was ready with wine and cheese plate and fruits as complimentary. we just love it.

Just back from a weekend break at the Kempinski. My family really enjoyed the hotel and all it had to offer. We arrived on Thurs. at 4 to be told that we couldn't check in for another 1 1/2 hours. Since we were only staying one night, this put a damper on our mood. Sarah Rapp saw the disappointment on... More

We had been quite often in Dubai and in The Middle East and made several hotel experiences in the Burj al Arab, Le Meridian, Hiltons and Sheratons. For the Easter week we stayed in a large 2 bedroom suite with pool in the Kempinski. It's not the most quiet place with having the road running close by at the ocean... More

Have you ever been to Dubai? If yes you will be used to excellent service and facilities and if not this is what you should expect and it is not what you will receive at the Kempinski on the Palm. To say the hotel has been open just over a year and a half the furniture is run down and... More