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Al Ghurair Rayhaan Dubai Hotel Reviews, Dubai

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Al Ghurair Rayhaan Dubai

5.0 of 5
next to Al Ghurair, Dubai, United Arab Emirates
Hotel amenities
Al Ghurair Rayhaan Dubai
92 traveller photos
Ranked #77 of 452 hotels in Dubai
4.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    17
    6
    2
    0
    1
Date Rating
Tashkent, Uzbekistan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Quiet, clean, beautiful. Will definitely recommend to my friends.”
5 of 5 stars Reviewed 13 April 2013 via mobile

Enjoyable. Another Lovely Rotana hotel. Spacious rooms. Close to shopping mall, close to metro, everything was just wonderful :) very helpful staff, yummy breakfasts :). Tipped the cleaner to see if something like complimentary sweets will appear in the room, nothing had and it was not necessary :)))). Highly recommend this hotel due to the price and quality, location and... More

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See 2 more reviews by Vasilyok V for Dubai
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
18 April 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments with regards to cleanliness and breakfast which I have shared with my team. It is truly a pleasure to... More

Rarotonga, Cook Islands
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Convenient and comfortable”
4 of 5 stars Reviewed 8 April 2013

My first time in Dubai and I found hotel to be convenient and comfortable convenient for airport and also for other travel. shopping centre nearby was OK with some good restaurants You can also walk to MTR or underground rail I wopuld stay here again happily My only negative would be charge etc for Internet If you want Businesmen to... More

Was this review helpful? Yes 1
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
18 April 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments as well as the internet fees which I have shared with my team. It is truly a pleasure to... More

Abu Dhabi
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Ordinary.”
3 of 5 stars Reviewed 29 March 2013

Check in experience was slow, room not ready, non smoking room as requested not available, mini bar empty. Asked to leave room at 12 midday despite having been granted late checkout till 1300. In room dining and main restaurant the food was ordinary. Room was clean and standard 4 star. Friendly, professional staff an asset.

Was this review helpful? Yes 1
See 3 more reviews by moetabudhabi for Dubai
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
31 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. It regrets us to read that your arrival, departure and dining experience was not exceeding your expectations for which we wish to apologize. On the other hand we are pleased to know that despite the above, our team did show... More

Athens, Greece
1 review
2 helpful votes 2 helpful votes
“Excellent service”
5 of 5 stars Reviewed 26 March 2013

The hotel was booked by the travel agent, but proved an excellent choice. The design (inside and in the rooms) is simple and not impressive, but it is new, clean, spacious, comfortable and the service is very efficient, fast and courteous. We stayed at the 16th floor in a standard double bed room and we are very happy with our... More

Was this review helpful? Yes 2
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
31 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments. We will be striving hard to maintain the consistent service levels as well as quality to stay perfect. I... More

Vienna, Austria
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Great hotel”
5 of 5 stars Reviewed 23 March 2013

Stayed at this hotel due to a conference at the Mariott, which is within walking distance. (BTW, in comparison, the Rotana seemed a lot better in terms for value for money). Rooms are spacious and newly furbished, staff extremely friendly and helpful, breakfast good and plenty. Convenient to get around, as the metro station just around the corner... taxis were... More

Was this review helpful? Yes 1
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
24 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments. We will be striving hard to maintain the consistent service levels as well as quality to stay perfect. It... More

1 review
2 helpful votes 2 helpful votes
“Service is non existent at this hotel”
1 of 5 stars Reviewed 20 March 2013 via mobile

I had an early flight in and a currently in the foyer of the hotel - have requested early check in n room I requested they got totally wrong - have even been told that they have spoken to housekeeping to sort out my room but they are non committal - hav 2 exhausted kids n service is non existent... More

Was this review helpful? Yes 2
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
24 March 2013

Dear Guest, I would like to thank you for choosing the Al Ghurair Rayhaan by Rotana and for taking time to share your feedback following your recent stay with us. We see from your booking that there was a request for an early check-in, however as it was not guaranteed, we were unable to provide you with the keys upon... More

Amstelveen
1 review
1 helpful vote 1 helpful vote
“Top hotel on top location”
5 of 5 stars Reviewed 18 March 2013

The Al Ghurair Rayhaan hotel is located near Union Station metro where both lines meet. This is very convenient for moving around Dubai. The old town is nearby, a twenty minutes walk to the Gold Souk. The hotel has only opened a few months ago. It is a very fine location with exceptionally friendly staff. The room is spacious and... More

Was this review helpful? Yes 1
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
20 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments. We will be striving hard to maintain the consistent service levels as well as quality to stay perfect. It... More

Grasse, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Luxuous but alcohol free”
4 of 5 stars Reviewed 15 March 2013

Very good hotel, located close to the Metro station Union (Although Taxi are cheap, Traffic Jam can be an issue), All services are great from Room to Gym and restaurant. Beware Bacon is made of turkey and sausages do not deserve this name ! Rooms are amazing. On the negative points, the heated pool is a quite noisy (close to... More

Was this review helpful? Yes 1
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
17 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and that the location suited your needs. As a healthy hotel, we refrain from serving alcohol as well as pork dishes, however, in order to... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“Royal stay!!!”
5 of 5 stars Reviewed 15 March 2013 via mobile

This is one of my best trip and this hotel help for it. Everything is very good. The check in is very fast( special thanks for mr Iyad) and check out is also. The room is very nice and luxury, clean, big & so. The metro station is 5-6 min walking away.near the hotel u can find fast foods and... More

Was this review helpful? Yes 1
See 3 more reviews by Hoomang for Dubai
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
17 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your recent stay with us. On the other hand, we do apologize for any noise disturbance you faced during your stay and I would highly appreciate if you could... More

Abu Dhabi, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Amazing new hotel”
5 of 5 stars Reviewed 4 March 2013

I stayed 2 days , I booked classic room and they upgrade the room to Deluxe Suite in higher floor the suite was amazing. The hotel is very good . amazing huge reception and excellent furniture. The service is very good. I recommended this hotel for everyone .the price for room is acceptable, until now the hotel not direct connect... More

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Was this review helpful? Yes 1
See 19 more reviews by Mohammed83 for Dubai
Maric V, Manager at Al Ghurair Rayhaan Dubai, responded to this review
6 March 2013

Dear Guest, Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Rayhaan by Rotana. We are delighted to learn from your review that you enjoyed your stay with us and at the same time obliged to know that the gesture of the arranged accomodation on your special occasion was well appreciated. It is truly... More

 
 
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Al Ghurair Rayhaan Dubai
4.5 of 5 stars 26 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Al Ghurair Rayhaan Dubai

Address: next to Al Ghurair, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #77 of 452 hotels in Dubai
Price range (per night): RM479 - 735
Hotel Class:5 star (5*)
Reservation Options:
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