Had a wonderful lunch at your buffet restaurant. Food looked great and fresh, very tasty. Loved the outdoor seating with air-condition. Service very friendly and attentive. Hotel interior very special, a private atmosphere compared to the other large establishments within the city. Everywhere you experienced a great smile from the employee's. Keep up the great work.

Stayed for 3 nightstand April with an infant and was magical. Lovely rooms, lovely service, fantastic breakfast. Great location right next to the mall, fountain show, and burn Khalifa. I don't have much else to say other than it was perfect! The room had a cot (not just a portacot) so was very helpful for being with a 1 year... More

Stayed here mid May for the first 4 nights of our honeymoon - amazing! From the moment you arrive at the bottom of the palm tree/water filled drive, you know that you have arrived somewhere special. The hotel is overlooked by the Burj Khalifa, is a 5 min walk from the Dubai Mall and is right on the lake with... More

Stayed here for a week on business. They had converted the Thai restaurant into a day meeting room which was perfect and very light with a glorious position. The bedrooms were exquisite. The pool was chilled perfectly and was quite large especially considering its location with the full site of the Burj Khalifa from your sun lounger. The buffet Erwaan... More

Positives The actual hotel is stunning with beautiful views of the Burj Khalifa and the famous fountain. The location is fantastic – walking distance from the Dubai Mall (6th biggest mall in the world) Comfortable bed for a lovely night’s sleep. But this is where it all ends. Negatives It started before even arriving in Dubai. I had emailed the... More

All luxury hotels pride themselves on service, but the Palace stands out for the attention to the smallest detail, such as showers that bless you with plenty of water, doors that close by themselves firmly without slamming, chocolate covered dates upon arrival in the room, a steam room that works and has proper mentholated steam and is clean. Rolin and... More

After spending a few nights in mega hotels in Dubai, i was transfered to the Palace Downtown and a Palace it is. Hotel is charming and welcoming. Although it is 5****, you genuianely feel at home. Decor is from the 1001 nights as is the interior fragrance that I wish I could take home with me. Staff is great and... More

This hotel is magnificent in every way. Upon arrival, we were advised our room had been upgraded to a Palaca Suite. OMG, 100m2 of luxury. The most comfortable (and largest) hotel bed I have ever slept in. The service was beyond impeccable. As an example, we asked for a late checkout and were provide with an additional 2 hours (no... More

i wonder if i stayed at the same hotel as other recent reviews, i have been coming to dubai for 10 years and have stayed at all the very best hotels , this hotel gets top marks as well. i like the city hotels , my real fav is there sister hotel the address downtown, but budget wouldnt permit for... More