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All 433 Dubai hotels »

Four Points by Sheraton Downtown Dubai

4.0 of 5
Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Hotel amenities
Four Points by Sheraton Downtown Dubai
Ranked #64 of 433 hotels in Dubai
4.0 of 5 stars 403 Reviews
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403 reviews from our community

What travellers say about this hotel
  • Swimming pool(7)
  • Reception staff(5)
  • Free shuttle bus(5)
  • Very good(5)
  • Great value(4)
  • Burj Al Arab(3)
  • Rooms are spacious(3)
Traveller rating
    178
    172
    40
    5
    8
Only show reviews for Family (45) | Couples (141) | Business (77)
Date Rating
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 25 May 2012 NEW

We stayed in 3 different hotels during our first time in Dubai. The SPG hotels usually give me some confidence. Some pros: - Comfortable bed and big room - Offered a cake for our honeymoon stay (which was a surprise to us - appreciated) - The concierge staff was very helpful in helping us to make dinner reservation in another... More

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adelaide australia
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

What an amazing hotel. From the minute we arrived, the staff were unbelievable. So helpful and couldn't do enough to help us during our entire stay. The culture of the staff was impressive and whoever is in charge of employing staff for this hotel is doing an amazing job. The room was spacious and it was the cleanest hotel we... More

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 24 May 2012 NEW

This was our first time staying at a Four Points Hotel and we were impressed by the overall quality, service and value. The staff were always courteous and helpful, and even my last minute request for help with my son's birthday was met with a smile - he was presented with a card and cake in the morning. The location... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

First time in Dubai, the hotel was great. The service was good, the boys in the foyer are great and very helpful. Reception check in was fast and efficient. Rooms were huge and extremely comfortable, breakfast was nice and up until 11am which was a bonus - usually most hotels breakfast end at 10:30 which doesn't give you much of... More

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FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
23 May 2012

Hi Anika, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the wonderful comments about our facilities and our staff. We are so pleased to see that you enjoyed your stay with us. We hope to welcome you back soon! Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

The rooms were clean, staff was very well behaved. Room service was prompt. Only thing that I noticed was that staff did not make the room in the morning proactively. I recommend this hotel for any trip including holidays. More

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FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
22 May 2012

Hi Rajinder, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the great comments about our rooms and our room service staff. With regards to issue of making up your room, I passed your comment onto the concerned department in order to ensure the staff will be more proactive in the future. Thanks again for... More

lagos, nigeria
1 review
1 of 5 stars Reviewed 17 May 2012

It's been almost a year since my last stay in this hotel and try as i might have not been able to get this experience out of my mind. As an SPG member, I have stayed in various starwood hotels around the world but never have i experienced the terrible rudeness and lack of concern shown by the staff of... More

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FPDowntownDubai, Front Office Manager at Four Points by Sheraton Downtown Dubai, responded to this review
23 May 2012

Dear Mattlock411, Thank you for your comment. We take such accusations very seriously and I would like to invite you to send your comments and concerns regarding this issue directly to me at gregor.kiefer@fourpoints.com so that we may discuss further. I look forward to hearing from you soon. Kind Regards, Gregor K. Executive Assistant Manager Four Points by Sheraton Downtown... More

Porto, Portugal
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2012

I stayed for one night at this hotel and had a very pleasant stay. The rooms are spacious, the breakfast is good, as well as the restaurant service. The only set back was the wi -fi connection. It was so slow... It took ages to open a site!! One should expect that in a hotel of this caliber, so business... More

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See 2 more reviews by Nuno G for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
22 May 2012

Dear Mr. Nuno, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for your wonderful comments about our rooms, breakfast, and service. It is comments like yours that we strive to achieve. Also, regarding your comment on our WIFI connection, please be advised that we are looking into a solution for the WIFI speed variations to... More

Bergen
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 May 2012

I have stayed here many times, usually because it is good for business stays. My colleague live just around the corner. This hotel offers excellent service and is very very customer service minded. The room service is also very good and the steaks in the pub are the best I have ever had, seriously......try the steaks! I was tempted not... More

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See 7 more reviews by Winson796 for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
20 May 2012

Dear Winson, Greetings from the Four Points by Sheraton Downtown Dubai. Thank you very much for the kind comments about our services and our steaks in Yesterday Pub. We are so pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 May 2012

Excellent value for what was paid - room was spacious, the bed was comfortable and the place has a great gym. Location not too bad for Dubai given its normally a car ride everywhere: metro was walk able, as was the old town if you didn't mind the heat. Front desk staff were also very helpful. One of the starwood... More

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FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
20 May 2012

Dear Vonhumperdink, Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for your kind comments about our Front Office staff. We are so pleased that you enjoyed your stay with us. We are looking forward to welcoming you back hopefully soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown Dubai More

New York
Senior Contributor
40 reviews 40 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 29 April 2012

We frequent Starwood properties and I must say that this Four Points is the nicest Four Points we ever stayed at. The building is modern and so are the rooms. They were very comfortable and the room service was excellent. We got in very late the first night and ordered food - all of which came hot and was tasty!... More

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See 2 more reviews by coastalsuz for Dubai
FPDowntownDubai, Manager at Four Points by Sheraton Downtown Dubai, responded to this review
20 May 2012

Dear Coastalsuz, Greetings from the Four Points by Sheraton Downtown Dubai. Many thanks for your nice comments about our Room service staff and that you enjoyed happy about our facilities and guest rooms. Hopefully we will be able to welcome you back again very soon. Kindest Regards, Gregor K. – Executive Assistant Manager Four Points by Sheraton Downtown Dubai More

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Additional Information about Four Points by Sheraton Downtown Dubai

  • Four Points Downtown Dubai
  • Four Points Dubai
  • Sheraton Dubai
  • Dubai Sheraton
  • Dubai Four Points
Address: Mankhool Road, 4C Street | Bur Dubai near Standard Chartered Bank, Dubai 116162, United Arab Emirates
Price range (per night):* RM267 - 1,900

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