Checking by phone, we got a good impression because of the friendly, helpful person we talked with. We were on the main floor and able to park right outside our room. The room was clean and comfortable. However, the breakfast was quite limited and missing skim milk. I usually enjoy biscuits with gravy, but here the taste was not very... More

Stayed at this property 21-23 Feb 2013. Definately book the queen room, comfortable beds and pillows, quality linen. Room is good size and has microwave and frig. Breakfast is very good with a large assortment to choose from. Property is very clean with good housekeeping. Pool and hot tub were also nice and well maintained. Would definately recommend. We ate... More

We were there for hockey. When we booked we had a choice of double beds or queen beds. Definitely book a queen room. They're much bigger than the double rooms. Nice feature was a fridge & microwave in every room. Also we had a nice flat screen tv. Not all the rooms had them. The breakfast was average.

Clean, well maintained, in the town I needed to stay, walk out to car on first floor and conveniently located. Cross county skiing trip so I didn't want to carry gear up stairs or down halls. Good value overall.

Overnight stay for the lighthouse festival. I would give this hotel a rating between average and very good, more like good. But that wasn't a choice. Rooms were very clean, but somewhat crowded and small. Location was good and the staff was friendly. Room had a little musty smell to it when we first walked in, but dissipated after a... More

Reserved a double room for the weekend of the Alpena air show. Requested a non-smoking room but was given a smoking room (last available room) even though I booked the hotel months in advance. Room was small and Wi-Fi was not very strong. Breakfast was fine. Location was good - close to Alpena airport and CRTC. I would try a... More

This hotel was great. Stayed there for a few days and was so happy with the accommodations. The beds were super comfy. Room, small but cozy! There was a little playground area and outdoor gazebo in the back with a horseshoe pit, we have a 3 year old and spent some time out there. Staff was super friendly. Our ONLY... More

My friend and I stayed at this hotel while we were in town to see the museum of the lakes. It was pleasant at this wonderful little hotel. The room was very clean and the beds were comfortable. The check in was quick and the desk clerk was very helpful with directions for the town. I think the breakfast could... More

Friendly greetings welcomed us Friday night as we checked into the Best Western Alpena. The woman at the desk was very pleasant. The room was on the smaller side but very clean. The only downfall was that you couldn't move the shower head up or down or left to right. Overall it was a relaxing experience. We didn't go swimming... More