Dear Guest, Many thanks for choosing Kande again and your kind feedback is much appreciated. We always make every effort to achieve Kande way of hospitality “Customer Satisfaction; Customer Delight; Customer Enlightenment”. Look forward to welcoming you in the near future and enjoy more Kande services. More

Dear Guest, Thank you for your kind words about the location, guestroom and staff of the hotel. We are glad that you found the hotel to be a good base to enjoy the West Lake view. We constantly strive to deliver memorable experiences to our guests, through our Kande way of hospitality: Customer satisfaction; Customer Delight; Customer Enlightenment. We all... More

Dear Guest, Thank you very much for choosing Kande and making a five-star rating. Kande is awarded “City Landmark Hotel of China” for its unique location and five-star service. We are very delighted to know that your stay at Kande was satisfying. We do look forward to seeing you on your next trip and enjoy more Kande services. More

Dear Guest, Thank you very much for staying with Kande and taking time to write a review following your recent stay. Festive Lantern Show is in West Lake now and you surely had a better view. We have a pillow menu to choose the most comfortable one just right for you. We strive to achieve the Kande way of hospitality... More

Dear Guest, Thank you very much for staying with us at Kande and making a 5-star rating. Your satisfaction is the best praise for us. We do hope to see you soon on your next visit and always strive on improving our service and making your experience more memorable during every stay. More

Dear Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise for our front desk is highly appreciated and we are always striving on providing the best service for our guests. There are Imperial Palace Chinese Restaurant, Italian Restaurant and Japanese Restaurant on the 2nd floor where you may satisfy your appetite. Hakka Restaurant,... More

Dear Guest,Thank you so much for your very kind feedback following your recent stay with us. Your kind understanding of the barrier language is appreciated and every staff at the hotel strives to reach guests’ satisfaction. We are now planning a series of training, including language, for the staff to provide better service, and we also have our foreign GROs... More

Dear Guest, Thank you so much for staying with Kande making a 5-star rating to our guestrooms. Your feedback is highly appreciated. We apologize for the inconvenience caused in the Italian Restaurant and have forwarded your feedback to our Management. We are now planning a series of training, including language and courtesy, for the staff to provide better service. As... More

Dear Guest, Thank you very much for taking the time to write a review about our hotel. Your feedback is very valuable to us as we strive on creating an unrivalled hotel experience for our guests so they will always feel like coming home when entering Kande Hotel Huizhou. It is always good to hear that our service and facilities... More