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Meritus Shantou China Hotel Reviews, Shantou

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Meritus Shantou China

5.0 of 5
No.97 Jinsha East Road, Shantou 515041, China
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Meritus Shantou China
29 traveller photos
Ranked #3 of 130 hotels in Shantou
4.0 of 5 stars 129 Reviews
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129 reviews from our community

    Trip type
Traveller rating
    32
    72
    21
    2
    2
Date Rating
Brisbane
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Not too bad really for China Standards, best in the area”
4 of 5 stars Reviewed 28 April 2013

This hotel is quote good for china standard, not he best by any means, but the best for the area, and also the best for the area including Chaozhou, but its an hour away from the airport now that its been relocated, but still the better option, would recommend,

Was this review helpful? Yes 1
Northern Ireland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Very relaxing stay..”
4 of 5 stars Reviewed 21 March 2013

I stayed here along with a colleague on business for 4 nights and had a very relaxing stay. The rooms were spacious and the bathroom was well fitted out, the food was good my colleague particularly enjoyed the omelettes for breakfast. We also enjoyed a few drinks in the bar which in my opinion was modern. The only downside was... More

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Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
25 March 2013

Dear DoubleA_8 Thank you for sharing your stay with us on Tripadvisor We are happy that you have had an enjoyable stay with us. Thank you for making Meritus Shantou the hotel of your choice and we look forward to welcome you home on your next visit to Shantou Regards Rodney Khoo GENERAL MANAGER More

Padstow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“No complaints”
4 of 5 stars Reviewed 13 March 2013

Good sized clean bedrooms, staff friendly and helpful. Buffet breakfast fine, wifi reliable and free, public areas typicaly extragavant but very well kept,I would recommend for a business stay. We had food in the bar area as it was late and the staff were happy to produce a very good plate of hot food.

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Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
17 March 2013

Dear Lan G, Thank you for sharing your stay with us on Tripadvisor We are happy that you have had an enjoyable stay with us. Thank you for making Meritus Shantou the hotel of your choice and we look forward to welcome you home on your next visit to Shantou Regards Rodney Khoo GENERAL MANAGER More

Perth, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“As expected of a Meritus”
4 of 5 stars Reviewed 25 January 2013

The reception is clean and extravagant, with a giant lit-up Christmas tree, and the reception is efficient and nice, even smiling (smiling reception desk staff seem hard to come by in China.) The room was spacious, offering a tub and a separate shower, a King-sized bed, a lounging chair, and a business desk. Everything was clean and fresh. There was... More

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Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
27 January 2013

Dear Mr. Setek Thank you for sharing your stay with us on Tripadvisor We are happy that you have had an enjoyable stay with us. We appreciate your compliments on the hotel especially that of the smiling staff at the reception desk on your arrival and shall communicate your delight to them. The giant lit-up Christmas tree was the work... More

Singapore
1 review
1 helpful vote 1 helpful vote
“Beware! Hotel asks guest to launder their own towels.”
3 of 5 stars Reviewed 21 December 2012

First of all, this hotel is located in a convenient location and is relatively well kept. The hotel restaurants have room for improvement and the lack of soundproofing in the room can be annoying if the hotel is fully occupied. Despite this, service levels are fairly acceptable, and I am familiar with the Meritus brand in Singapore, which is why... More

Was this review helpful? Yes 1
Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
24 December 2012

Dear p_t_pt12， Thank you for your posting and comments We are indeed sorry to hear of your unfortunate incident on your last stay with us. You are right to point out that the hotel could have been a little too over zealous in dealing with the incident and thank you for bringing the matter to our attention. We will take... More

Farmington Hills, MI
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“I liked it”
4 of 5 stars Reviewed 16 November 2012

This was my first trip to Shantou and between the 4 hours buss trip from Shenzhen and the ride on Shantou Roads, I was not sure what I was going to encounter. I was there on business and only needed the hotel for sleeping. I was traveling with Chinese speaking associates so language was not an issue for me. The... More

Was this review helpful? Yes 1
Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
27 November 2012

Meritus Shantou China, General Manager , responded to this review Nov 28 2012 Dear irwish__jc Thank you for your valuable feedback during your recent stay with us. We are glad that you have enjoyed your stay with us. We look forward to welcome you back to Meritus Shantou on your next visit. Rodney Khoo Hotel General Manager Meritus Shantou China More

Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
“Everything was good until.....”
1 of 5 stars Reviewed 10 November 2012

Stayed here for 2 nights as we had a free weekend before going to Guangzhou for a business trip. Firstly, check in was smooth and the rooms was clean & nicely furnished. The hotel staff was friendly and recommended some places for us to have dinner. We walked around in the evening but did not find anything we liked. Instead... More

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Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
27 November 2012

Meritus Shantou China, General Manager , responded to this review Nov 28 2012 Dear Mr. Quek We thank you for giving us the opportunity to clarify the unfortunate incident which you encountered during your recent stay with us We are glad that you have accepted our explanation and would like to apologise for any inconvenience caused. Your understanding on the... More

Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“only in China.....”
3 of 5 stars Reviewed 25 October 2012

This is a typical 31/2star establishment in China that tries to pass itself off as 5 star. If you're not Chinese, don't expect Western standards to apply and you wont become frustrated. My biggest gripe is that there are only 4 non-smoking rooms per floor and smoking is freely allowed in the lobby, restaurant and even the indoor pool area.... More

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Rodney_Khoo, General Manager at Meritus Shantou China, responded to this review
15 November 2012

Dear gQueen8 We thank you for your comments and would take the necessary steps to better our services. Please note that we do have two non smokin floors on level 16th and 18th. All other floors have a non smoking section guest rooms. We have allocated the upper area of the dining room as non smoking area in addition to... More

Singapore
Top Contributor
249 reviews 249 reviews
68 hotel reviews
Reviews in 67 cities Reviews in 67 cities
387 helpful votes 387 helpful votes
“A well-maintained aging Dame”
5 of 5 stars Reviewed 14 August 2012

Shantou, unlike some of her SEZ peers, did not shine due to corruption. As a result, good quality hotels of international standards are not in abundance. However, Meritus still maintains her timeless elegance with timeless and expensive marble finishing and large rooms. I will dispense with the photos as most of the photos posted by TA travelers are representative of... More

Was this review helpful? Yes 1
Jin P, General Manager at Meritus Shantou China, responded to this review
19 August 2012

Dear Moumou, As the GM of Meritus Shantou, I am very glad to get this value feedback from you and your friends, the comments you make, I have been noted and will do necessary action to improve our service and production, by the way WIFI service now are available in all of our rooms and public area. And we are... More

Monifieth
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Very good service”
5 of 5 stars Reviewed 8 August 2012

Good location, good service. Gym facilites adequate but slightly better air conditioning in the gym itself would have been good. Food ok, but not great. Avoid the western options at all costs - the local cuisine is much better prepared and tastier.

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Jin P, General Manager at Meritus Shantou China, responded to this review
12 August 2012

Meritus Shantou China, General Manager , responded to this review Aug 10 2012 Dear Golfcaddle, Thank you for your valuable comments on our overall products and services. I do hope that we will have the opportunity to have u to be with us again in nearest future. Many thanks and best regards, Jin Peng Hotel General Manager Meritus Shantou China More

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Additional Information about Meritus Shantou China

Also Known As:
Meritus Shantou China Hotel Shantou
Meritus Shantou China Hotel
Address: No.97 Jinsha East Road, Shantou 515041, China
Phone Number:
Region: China > Guangdong > Shantou
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 130 hotels in Shantou
Price range (per night): RM286 - 413
Hotel Class:5 star (5*)
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Meritus Shantou China
No.97 Jinsha East Road
Shantou 515041
China
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