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Four Points by Sheraton Shenzhen

4.0 of 5
No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Hotel amenities
Four Points by Sheraton Shenzhen
Ranked #31 of 1,335 hotels in Shenzhen
4.0 of 5 stars 352 Reviews
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352 reviews from our community

    Trip type
Traveller rating
    100
    187
    53
    8
    4
Date Rating
United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I always stay in the Four Points when in Shenzhen and have done for several years, it can be for up to 3 -4 weeks at a time, so it is important to me that I am happy with everything. Breakfast buffet is excellent, all staff are very accommodating and can never do enough for you. Rooms are spotless and... More

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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Great Service from time of walking into Hotel till time walking out 4 days later. Close to Convention centre, Shopping Centre, Border to Hong Kong and Subway. Rooms were large and very well looked after. Restaurant Breakfast was one of the best ever in any of my stays. Food huge range Asian to western & staff could not do enough.... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
14 May 2012

Dear Guest, Thank you for sharing your experience with us and we pleased to hear you enjoyed your stay. Your compliments are greatly appreciated and it will certainly inspire our team spirit. Thank you once again and hope to welcome you back to the hotel in the near future. Kindly regards Bryan Cheong More

Israel
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 April 2012

During by business trips I used to stay at this hotel. It is a very nice hotel , the stuff are great , and the location of the hotel is good More

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Calgary, Canada
1 review
4 of 5 stars Reviewed 30 March 2012

I stayed at the Four Points in Shenzhen for 3 nights in February 2012 and was overall satisfied with the hotel. All of the common areas are lovely, clean and well decorated. The room I was in had beautiful contemporary decor and was well outfitted with toiletries and tea and coffee. Unfortunately, the Japanese restaurant which I have been to... More

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fourpointsshenzhen, Guest Relations Manager at Four Points by Sheraton Shenzhen, responded to this review
6 April 2012

Dear Guest, We are delighted to receive your feedback regarding your stay with us. Your compliments for the room and staff are greatly appreciated and it will certainly inspire our team spirit. For the Japanese restaurant, we have a good news for you. The restaurant now is redecorating, and it will be completed in July this year. At that moment,... More

Pensacola, Florida
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 February 2012

I have only stayed at three hotels in Shenzhen, and the FourPoints Sheraton has become my home for the past several years. Staff members have been marvelous, from check-in to help with air transport, or arranging for the limo to the Hong Kong Airport. The HK shuttle service is not trivial: they get you to HK, safely, rapidly, efficiently, no... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
29 February 2012

Dear Guest, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Your comments will be passed onto our team especially our concierge, F&B and fitness center team and it will certainly inspire our team spirit! Thank you once again and hope to welcome you... More

Singapore
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 February 2012

4P Shenzhen is located at Guihua road, inside the Futian FreeTradeZone in SZX. While it may not sound like a classy area being located in the FTZ, the hotel def stand-out in that area. Just next to the check-point border from HK, thus it makes getting there relatively a breeze if you coming from HK for a short holiday I... More

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Shenzhen
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I satyed for one night: - clean nice room - room was rennovated with flat screen and light wooden furniture - very compfy King bed - 10 min walk to the HK border (Hotel also offers a free shutlle bus) - No free Wifi is a bit outdated!!!!! - 10 min taxi ride to downtown Shenzhen/ Coco park (cost you... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
9 February 2012

Dear Guest, we appreciate you taking the time to post the comments - it’s always great to hear that our guests enjoy themselves during their travels.Thank you again and we hope to welcome you back to the hotel in the near future. Kindly Regards Bryan Cheong General Manager More

Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 January 2012

Good value hotel. Has many features for luxury hotel. Good breakfast, however, a few years back was even better. Good size rooms, if you ask for west tower and possible xx55 room (xx-stands for floor #). Good size gym and great roof top pool. Internet is good either at night or early morning. later gets little slow. Location is close... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
7 February 2012

Dear Guest, Thank you for sharing your experience with us and we pleased to hear you enjoyed your stay. Your compliments towards the staff are greatly appreciated and it will certainly inspire our teams.Once again, thank you for your feedbacks and we look forward to welcoming you back in the future. Kindly Regards Bryan Cheong General Manager More

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I thought the rooms were quite average, but you get what you pay for, I should have know better. I found people (staff) quite pleasant, was good, but they did not like the hotel bosses and showed in the service, not a nice feeling. As for food I ate out as much as I could, breakfast was just ok, nothing... More

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fourpointsshenzhen, Manager at Four Points by Sheraton Shenzhen, responded to this review
20 January 2012

Dear Guest, Thank you for staying with us and we apprieciate your time spent sharing your feedback with us. We are sorry to learn that our services/products did not meet your expectation. Your comments have been taken very seriously by the management team, we will follow up immediately. In the mean time, we hope you will stay with us again... More

Wenzhou, China
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 January 2012

Isolated location near the FuTian border crossing - 10 minute walk or you can use the shuttle service during peak hours. Great gym with newer equipment. All and any entertainment or shopping options are a taxi ride away. Highly recommend if you want to avoid Hong Kong hotel prices and you have a visa that can allow you to come... More

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Additional Information about Four Points by Sheraton Shenzhen

  • Sheraton Shenzhen
  • Four Points Shenzhen
  • Shenzhen Sheraton
  • Shenzhen Four Points
Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Price range (per night):* RM308 - 553

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Four Points by Sheraton Shenzhen
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