Spent about 10 days on business in this hotel in April and May. Very nicely decorated, friendly and helpful staff (although the English level of housekeeping is at a minimum). Internet is wired in the room, which is ok. Wireless only available in public areas of the hotel.
Room is very nice, excellent bed (king size), which I would like...
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Dear Valued Guest,
Thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. I would like to thank you for your time to share with us your valued comments.
Naturally, we are very happy that you were content with our services and for sure, we will look for the solution to the...
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We spent two night stays in the Kempinski at the start and end of our China holiday.
I cannot think of one small item which was amiss. The hotel is spotless, beautifully decorated, secure and very well positioned next to Coastal City, a big modern shopping complex with a plethora of restaurants, bars, shops, dept stores and the essential Starbucks....
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Dear Valued Guest,
It was indeed our pleasure to have you stay with us during your recent visit to Shenzhen. I wish to take this opportunity to thank you for your time to share with us your valued feedback.
We are sincerely pleased that you were content with our services and wish to express that we shall endeavour to continuously...
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This is was a great business hotel, particularly since I had to spend an extended amount of time here it really felt like home. Great buffet, great internet connection, great lobby to meet colleagues downstairs, the onsite restaurant is okay but certainly there are other options not far away. This area has developed at at great pace and now there...
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Dear Valued Guest,
Thank you for choosing Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city.
Thank you very much for your very kind and positive comments, which make all of us feel extremely happy and pround. We wish to express that we shall endeavor to continuously improve towards exceeding your expectations in the future.
Look...
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I was at the hotel, for business is excelent option. Very nice lobby, good restaurant and nice service. I not tradicional five star htl * american, have the oriental tradition and you can see details around all the htl.
Nice and secure, the elevator you need use the same card as the room. If somebody need go to your room,...
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Dear Valued Guest,
It was our great pleasure to have you stay with us during your recent visit to Shenzhen. Thank you very much for your nice feedback and comments we are extremely happy to know that you satisfy with our products and service.
Once again, many thanks for your valued patronage and we look forward to welcoming you once...
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One of the best hotels that I've stayed in. The staff were very helpful despite differences in the way Singaporeans and the Chinese speak mandarin and tried their very best to help me with directions and make my stay more comfortable. Service was prompt, friendly and polite. Staff always had a smile on their faces. Breakfast has a very good...
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Dear valued guest,
Thank you for your time to share with us your kind feedbacks. We feel very honored and pround to read your positive compliments which shall encourage us to continuously improve towards exceeding your expectations in the future.
Many thanks for your patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen.
Best...
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This is the best hotel I have ever stayed in. Excellent building and staff, first class all the way. Huge shopping mall behind the hotel and a subway stop right next to the hotel. Very convent location.
Taxi from the Sheku ferry terminal to the hotel is very reasonable but you can also take the subway if you choose to....
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Dear Valued Guest,
It was indeed our great pleasure to have you stay with us during your recent visit to Shenzhen and we thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city.
We are sincerely pleased that you were content with our services and wish to express that we shall endeavour...
More
I stayed in Kempinski, from Jul 10th till Aug 9th 2011 , while on a business trip. My overall experience is very unsatisfactory.
-The room was dark ,small and not very clean, and he bathroom even smaller and the light was so poor, that even the magnifying mirror in the bathroom could not help you to check your face.
-The...
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Dear Valued Guest,
Thank you very much for your comprehensive review. We are so regret that you had unsatisfied experience during your stay with us 7 month ago. Your kind comments are truly appreciated and we can assure you we shall continuously endeavor to improve our services commensurate with a Kempinski Hotel.
Please accept our sincere apologies for the inconvenience...
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Recently I went to Shenzhen for business and the partner has arranged this hotel for me. The rooms and the restaurants, in fact, everything here is likely perfect. It has the best location in Shenzhen and the traffic here is also convenient. The most important, the cost of this hotel is highly reasonable and the staff show their respect to...
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Dear valued guest,
Thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city.
We are sincerely pleased that you were content with our services and wish to express that we shall endeavor to continuously improve towards exceeding your expectations in the future.
Once again many thanks for your valued patronage and we...
More
Enjoyed my stay in this hotel - fine for business - but likely not the best location as a tourist. Clean, rooms, were good, food was 'just above average' though. I would stay there again as it is close to where I needed to be. Also, the team from my office always drove to the nearby shopping center to eat...
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Dear valued guest,
It was our great pleasure to have you stay with us during your recent visit to Shenzhen. Thank you very much for your time to share with us your valuable comments.
We are looking much forward to welcoming you once again to Kempinski Hotel Shenzhen.
Best regards
Lynn Xiao
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Stayed here many times over the years.
Though the hotel in general is great, the service in the restaurant is terrible.
I thought that the last time I stayed here was a one off bad experience in the restaurant but, I stand corrected.
The service staff can't remember your order. During the buffet they never attempt to clear the dirty...
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Dear valued guest,
Thank you very much for your great spport and your frequent patronage to Kempinski Hotel Shenzhen.
Thank you for your kind comments therein are truly appreciated yet we are naturally concerned regarding the unpleasant experience you encounter in our restaurant for which we would like to take this opportunity to convey our most sincere apologies. It is...
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273 Reviews
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