the view from balcony is beautiful! great location; not far from the city.
but the room is kinda humid; I slept ok when I was there
and the food is not impressive.
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- Sheraton Dameisha Hotel
- Sheraton Shenzhen
- Shenzhen Sheraton

the view from balcony is beautiful! great location; not far from the city.
but the room is kinda humid; I slept ok when I was there
and the food is not impressive.
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Dear guest,
Thanks for taking your time for sharing your experience with us. We are pleased that you love the hotel ambience, facilities and the view.
We regret to hear that you were not fully satisfied as the room was humid. The resort is just step-away to the sea, if you open the door to the balcony, the feeling of...
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The first impression of the hotel was good, inspiring a grand view and friendly staff.
I will write about the incident, which are present in this lovely hotel and we have spoiled our short stay.
First the Chinese for some reason all the time to do something: to clean dirty dishes from the table and put it in a certain...
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Dear Guest,
Thank you for your feedbacks and we sincerely apologize for the unhappy experiences during your stay. For your comments about our restaurants, we’ve communicated with the F&B team and they will conduct certain training and take actions to improve their service and the quality of food and beverage. As for your feedback on the housekeeping service, the team...
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I stayed here for three nights for a business trip. The price is absolutely five star level comparing with other ones in Shen Zhen, however, the service is just three star on average. I found a nice magazine near my bed and hope to finish the reading the next night. However, housekeeping simply took it away when s/he cleaned my...
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Dear guest,
Thank you for taking the time to provide us with your feedback.
We apologise that your stay did not meet your expectations.
The examples you have detailed are regrettable, and please rest assured that they have been noted in our efforts for continuous improvement and training.
We hope to have the opportunity to welcome you back to the...
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Have stayed in this hotel on least 5 occasions. Despite its varying services and being expensive, I love this hotel. Its unusual architectural design and its sea view justifies a visit. All rooms comes with sea view. Its also the only hotel I have frequented among hundreds that you can literally hear the smoothing roar of the tides. The beach...
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Dear SPG Gold Member,
Thank you for your feedbacks.
First of all, please accept our sincere apologies for not meeting your expectations in your recent stays. Due to the high occupancy in peak season, our hotel is busier than usual, which may be noisy and difficult to arrange an upgrade. We all understand that we should never give away the...
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I will be arriving this property in Dec with my family of 8, ages ranging from 4 to 70. I have not stayed at this hotel but after reading all the reviews, I have some concerns about the service we will receive. It is obvious that this property's management is aware of all the service issues raised by the reviewers...
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We were there from Nov 1st. till Nov 4 th for relaxing some days after a long business trip through China.
Our experience:
Positiv:
- very good location
- nice poolarea, nice beach
- very clean (except deckchairs)
- very good Italian restaurant
- very close to HKG and Shenzhen
negativ:
- 95 % of the staff is not able...
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Dear guest,
Greetings from Sheraton Dameisha Resort!
We like to thank you for spending your valuable time to provide us feedback on your stay at the hotel. We are indeed pleased to hear that you have enjoyed the hotel facilities and the services at our Capri Italian restaurant have met your expectation. We will certainly convey your kind compliments to...
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I stayed here over 5 days and it was a great hotel. Breakfast was wonderful, and the hotel grounds, pools and facilities were top notch.
However and this is a problem I think with most asian hotels. Why dont they aircondition the hallways lifts and lobbies. Our room was fine, (once you put the card in.) but getting in and...
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Dear guest,
Greetings from Sheraton Dameisha Resort!
We like to thank you for spending your valuable time to provide us feedback on your stay at the hotel. We are indeed pleased to hear that you have enjoyed the hotel facilities, Sheraton signature sweet-sleeper bed, the room views and good food at our restaurants.
However, we regret to learn some of...
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This is probably the lowest quality / price ratio of SPG hotel in China or in this world. Majority of the staff including management was not pleasant and helpful.
Although the hardware of the hotel was contemporary and nicely built, they were poorly managed:
1. 3 light bulbs out of 10 were burnt out with nobody cared.
2. Two clocks...
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I have been traveling consistently for the last six months and staying at SPG hotels the entire time. I thought a beach weekend would be a good idea... and then I stayed here. The property itself is very pretty and, the weekend I was there, there were very few people staying, so it was like having the place to myself....
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Dear guest,
Greetings from Sheraton Dameisha Resort!
We like to thank you for spending your valuable time to provide us with feedback on your stay at the hotel. We are pleased to hear that you have enjoyed the overall hotel facilities. However, it is with regret to hear about the service that you have encountered which we like to apologize....
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Stayed there with my husband and my 4 years old daughter for 3 days! The hotel was no doubt the best in dameisha! Huge Pool and private beach which was great fun for my daughter! Service were really average, few good and bad points!
Good:
- Upon arrival, long queue at the reception (it was a friday) and we were...
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Dear guest,
Greetings from Sheraton Dameisha Resort!
We like to thank you for spending your valuable time to provide us feedback on your stay at the hotel. We are indeed pleased to hear that you and your family have enjoyed the hotel facilities, Sheraton signature sweet-sleeper bed, the room views and good food at our restaurants.
However, we regret to...
More
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