Hotel rooms are stuffy and one cannot open the window to let in fresh air. The bathroom does have a large wooden tub for soaking in the hot spring water. It is across the street from a food alley and a market where one can find cheap produce or snacks. It rained all the time I was there, so I... More

You can book local tour in the tour counter operation from 0800 to 2000 hrs. Public transport at the door step , bus fares RMB $1.00 only. Local food and market next to hotel.There is night market from 2200 hrs to 0100 hrs. just infront of the hotel. You can enjoy spa in your bath room. More

Excellent customer service!! A special thanks to Mr Shen for his kind help, didnt manage to get his designation though. This hotel is conveniently located at several major shopping malls, on top of that, the view from the hotel room is great. Superior rooms come with desktop computer and a big thumbs up for all the bell boys, they allways... More

We booked 2 twin rooms at Haikou Xinyuan Hot Spring on non-smoking floor, check-in 27Dec. The first room at 13th floor is ok and furniture are simple, we can classifiy it as a 3 star hotel room. But the second have a very strong tobacco smell that we have to quickly get out and close the door. The hotel then... More

The hotel is supposedly 4 stars but not quite international 4 stars. I would rank it around 3 stars. It is value for money as it cost aroundt RMB$358 for a twin room without breakfast thru a local agent. Location is very convenient as it is on Haixui Road where the shopping and Restaurant are located. Room is clean and... More