This one the worst hotel I ever stayed.
1) Plates and cups are chipped off and poor selection of breakfast buffer.
2) Guest have to look for their own table during breakfast, instead of guided by staff.
3) No freshly grounded coffee in club lounge for a week due to no more coffee bean.
4) feedback that some of the...
More
We were assigned to this hotel during our China tour for Suzhou. As we checked in after our dinner meal and would be leaving just after breakfast, the location was not an issue. Room offerered a great view of the water and was able to view the May Day celebration fireworks from the room. With a large shopping center including...
More
The hotel was easy to find with very helpful staff. Rooms were large and well furnished. Breakfast was very good (buffet type). I would come back there.
More
Dear Guest,
Thank you for taking the time to post to us your feedback regarding your recent stay at Holiday Inn Suzhou Youlian. We are very glad to know that our staff and service helped make your visit enjoyable. We have shared your comments during the departmental meeting, all the staff are encouraged by your feedback, we will continuously to...
More
Stayed here as part of a 24 day trip around China. Large clean room with comfortable soft super king sized bed, robes and slippers. Good indoor swimming pool but a bathing cap is mandatory (both men & women). Free wifi in lobby. Interesting large supermaket 200m from hotel on right side with ATMs inside near entrance (try the Great Wall...
More
Dear Guest,
Thank you for taking the time to post to us your feedback regarding your recent stay at Holiday Inn Suzhou Youlian. We appreciate that your valued comments in terms of the bathing cap as well as breakfast. The relevant department heads were notified the issues and we will improve it by immediate actions.
Thank you again for your...
More
Trip at Oct . hotel is nice . room is big and service is under 4 star stand
More
Dear Guest,
Thank you for taking the time to post to us your feedback regarding your recent stay at Holiday Inn Suzhou Youlian. We are very glad to know that our staff and service helped make your visit enjoyable.We are delighted to know that the rooms facilities after doing product enhancement bring our guests more guest oriented experience at Holiday...
More
This is my first time to stay at Holiday Inn Youlian. My friend recommended this hotel to me as he used to stay here during his business trip in Suzhou. When I checked in, I was informed that hotel don't have non smoking room availble, however, as I have the membership card of IHG, their Duty Manager automatically upgrade my...
More
Dear Guest,
Thanks for staying with Holiday Inn Suzhou Youlian! We truly appreciate your valubale comments as we continue to strive for improvements in every area. We look forward to welcome you back to Holiday Inn Suzhou Youlian in the near future.
More
Good service，Good Rooms，Good breakfast，Good swimming and Good smile
More
I checked in to this hotel early September and my stay at this hotel was arranged by the tour that I joined in the US. Upon arriving at the hotel, the lobby looks nice and clean. However, things started to get bad once we checked in to our rooms.
To start with, the carpets are stained and you will not...
More
Dear Guest,
First of all, please accept my sincere apology for all the incidents happened during your last stay with us. We do appreciate our customer sharing their experience and comments with hotel no matter it are good or bad. Once we got the message, hotel management seriously look into the matter immediately.
In regards to the carpet issue, hotel...
More
I checked into the Holiday Inn Youlian in Suzhou on 19 May and stayed for six nights. Got upgraded to an Executive Suite due to the unavailability of the room type booked. It was truly a very pleasant surprise as I had not expected the level of comfort experienced in a four-star hotel as I had always been used to...
More
Thank you for your generous compliments. We are delighted that you have enjoyed your recent stay at Holiday Inn Suzhou Youlian. Providing our guest with the comforts of a home away from home has always been our mission. Should your travel plans bring you back to Suzhou, we eagerly await to welcome you home – to Holiday Inn Suzhou.
More
rubbish between the bed and the bedstand, carpet that I would not dare step on barefoot.
not in Holiday inn standard. poor isolation from outside noise during the night. noone to help catch a cab in the morning.
More
Thank you for caring enough to share your stay experience with us. Please accept our sincere apology for the unpleasant experience. We assure you that we will look into your comments and suggestions very seriously as it had always been our desire and mission to provide each of our valued guests a safe, comfortable and delightful experience at our hotel....
More
If you own or manage Holiday Inn Youlian Suzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
272 Reviews
578 Reviews
98 Reviews
