We are a family of four (who speak mandarin). This hotel has got so many good things going for it, but unfortunately seems to be suffering from poor management and training of staff. Experienced some plumbing and housekeeping issues in the washroom. Evidence of poor cleaning, and poor construction workmanship leading to leaky sink and broken floor tiles in the... More

As other travelers have mentioned here I also came to Datong purely to go to the Hanging Monastery and the Grottoes (which by the way are amazing!!!! Really worth it). Mmm when I went to check-in, there was a lady having a problem with her room and the 3 staff members behind the desk were all looking after her problem.... More

The hotel kept the international standard in Shanxi province, reallyu exceeded my expectation. both hardware and service were good. Staff were sincere, always take initiative to provide assistance. I took a late flight arrived at about 9:00pm. In this city I could not find any one restaurant outside. I have to go back to room ordered a noodle soup and... More

This is a recently refurbished, modern and well-equipped hotel, not expensive. The major drawback is that it is located in a rather bland area, at some distance from the historic centre, though it is possible to walk over to the centre (about 1.5 km away). Friendly service and nice pool.

I'm not really a Holiday Inn kinda bloke - I really think this was the first real backpack they'd ever seen - but I was only sleeping in the bed. During the day I had a tour guide and was picked up and dropped off. The REAL reason I chose it was very close proximity to the Airport Shuttle. I... More

Although the name includes city centre - it was a good taxi ride to the old city. The rooms are good and spacious and the hotel is tucked in behind the Datong Hotel. The meals at the hotel are very expensive and as it is in the middle of administration offices and finance area, there was no place to eat... More

I have mixed feelings about this place. The property is new and modern which is great. The first room I checked into was WONDERFUL, then someone with a hammer was literally baning on the wall next to my room all afternoon, so I requested a room switch. My new room was not as nice, and they were gross wet stains... More

Stayed here for a month due to work. The room was great but carpet only hoovered once in a month. Washing was done very fast but expensive. Hotel food and drink was expensive £2.50 per 330ml bottle plus 10 percent. 640ml bottle was 40p from shop around the corner We eat out of hotel loads because of price. Can't knock... More

I stayed in the cheapest room available and it was a really good deal for the money. The room was spacious with a great bathroom and comfortable bed. The views were not particularly good, but that didn’t matter much. Other users noted the great bathrooms, and I agree, except that the shower floor was uncomfortable. The staff spoke limited English... More