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Hotel Four Points By Sheraton Cali

3.5 of 5
Calle 18 N # 4n-08, Cali 76001000, Colombia
Hotel amenities
Hotel Four Points By Sheraton Cali
Ranked #11 of 62 hotels in Cali
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59 reviews from our community

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Traveller rating
    22
    21
    10
    1
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Date Rating
Somewhere
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2013

The hotel is ok, the service is spectacular! Colombia is the problem, first of all Cali is as i write this the ninth most dangerous city in the world, but if you stay out of the bad places youll be fine, the biggest problem is the burocracy, specialy regarding money exchange and going through the airport, be ready to be... More

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Oscar G, Community Manager at Hotel Four Points By Sheraton Cali, responded to this review
12 April 2013

Dear Sotnam D. We have read your review trought the internet page, TripAdvisor and we are really glad that you have taken the time to write a review abour your stay in Hotel Four Points by Sheraton Cali, it's always important to know how it was and how enjoyable was your time with us. It's a shame that you have... More

Canonsburg, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2013

This hotel is clean and well run. Staff is professional and the resturants serve fine food.Location is both central and safe, taxis are always handy. Rooftop pool gives great views of the city but closes fairly early. I did have one very big problem, I reserved a room with two beds and was switched to a room with only a... More

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See 3 more reviews by Chuck H for Cali
Oscar G, Community Manager at Hotel Four Points By Sheraton Cali, responded to this review
3 April 2013

Dear Chuck H. We have received your comments about your stay trough the internet page, TripAdvisor. Trust me when I say it is very important for us that you have taken the time to write such a good review about beeing here with us. We take every word you wrote very seriously, so we can get better each time. Let... More

Mexico City, Mexico
Top Contributor
96 reviews 96 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 23 March 2013

No surprises here. You get what you asked for. Rooms are ennormous. Mine had a table with four chairs, a sink, a couch and so on. Since I was on a business trip, I did not use any of these things, but anyway. The room was very clean as well as the bathroom. You get the usual toilettries. The staff... More

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See 2 more reviews by sheldon_region4 for Cali
Oscar G, Community Manager at Hotel Four Points By Sheraton Cali, responded to this review
26 March 2013

Dear sheldon_region4. We have just received your comments about your stay trought the internet page, TripAdvisor. We are really glad about the good things you mentioned in your review. It's alway a pleasure to have guests whot take the time to let us know what was like to be in the hotel with us. Truste me when I'm speaking for... More

Bogota, Colombia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 February 2013

Very kind staff, always willing to help. Free shuttle to/from the airport at specific hours. Bedrooms are big and with good natural light. The breakfast is good although it lacks of vegetarian options. Restaurant can be slow.

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Oscar G, Community Manager at Hotel Four Points By Sheraton Cali, responded to this review
2 April 2013

Dear Diana G. We are really glad about your comments trought the internet page, TripAdvisor. Trust me when I speak ahead for all our staff about how important is for us that you have taken the time to write such a good review about your stay. We are all waiting you to come back, so we can attend you with... More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 January 2013

Pretty standard nice clean hotel. They provide a free shuttle to and from the airport which is good. There are variations in the style and layout of the rooms. Some are newer than others. But all rooms show some signs of aging and wear. Location is pretty good. The restaurant staff is very nice and helpful. I forgot an item... More

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Tatiana E, Director de Relaciones con Clientes at Hotel Four Points By Sheraton Cali, responded to this review
11 January 2013

Dear Mr. Decibal We have received your qualification through the TripAdvisor page. Believe us it is a pleasure for us that you inform us about the experiences presented in our hotel, whether positive or negative help us to improve our service standards, as well know You are the reason for our business. As a management team, we take all comments... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 November 2012

Good service, staff aimed to please. Restaurant took too long to prepare food and limited options available for vegetarians. Overall experience was fair to fine, a good option for those on business since its location is central to the city and allows you to experience city life as well. Friendly staff who though they don't speak English, they go out... More

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Jorge Ivan Q, Director de Relaciones con Clientes at Hotel Four Points By Sheraton Cali, responded to this review
19 November 2012

Dear Vashti, Thank you for your feedback and taking the time to post your comments. We do take all comments seriously and appreciate all the feedback we can get. I hope that it did not impact your stay and the possibility of returning back to the Hotel. Thank you again for your comments.. Sincerely, JORGE IVÁN QUIZA Guest Service Manager... More

New York City, New York
1 review
5 of 5 stars Reviewed 11 October 2012

I stayed at the intercontinental before and let me tell you this one is way better. I stayed 3 times already, the service is great, breakfast is included, free shuttle from the airport, very clean and modern rooms. Great experience for my business trips.

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Jorge Ivan Q, Director de Relaciones con Clientes at Hotel Four Points By Sheraton Cali, responded to this review
12 October 2012

Dear ASINT, We read your review and are very happy to know you enjoyed your time at the Four Points By Sheraton Cali, and we hope to see you again very soon for your next stay in Cali. Sincerely, JORGE IVÁN QUIZA Guest Service Manager Hotel Four Points By Sheraton Cali More

MI
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 10 October 2012

Had a good stay at the Four Points Cali. The rooms were clean, comfortable and had all the standard features save a proper kettle (they had a coffee maker), though I felt that the rooms were slightly small. One thing I did notice was that the rooms weren't particularly soundproof as I could hear a fair amount of noise from... More

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Jorge Ivan Q, Director de Relaciones con Clientes at Hotel Four Points By Sheraton Cali, responded to this review
12 October 2012

Dear Iminhoe: We were delighted to hear that you had a wonderful stay with us at the hotel. It was nice to hear the front desk. They work exceptionally hard to make every guest feel special. We do take all comments seriously and appreciate all the feedback we can get. Thank you so much for staying with us and we... More

Barueri, SP
Top Contributor
113 reviews 113 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 October 2012

Personnel as the high point, most of them charming and trying to please. The rooms are well furnished and equipped, a typical Sheraton decor. Good lifts, good bathroom, adequate space, confortable bed. Negative point - the internet is very very bad connection falling down every two nanoseconds. Curtains in the room could be better because light does come into the... More

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Jorge Ivan Q, Director de Relaciones con Clientes at Hotel Four Points By Sheraton Cali, responded to this review
8 October 2012

Dear Osler D: I reviewed your comments regarding your stay with us at our Hotel. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the inconvinients with the internet and the curtains. As a management team, we take all comments seriously and share them with our staff, so we may resolve... More

Verona, New Jersey
Top Contributor
107 reviews 107 reviews
84 hotel reviews
Reviews in 66 cities Reviews in 66 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 29 August 2012 via mobile

This hotel should have been much better, judging by appearances. The room was spacious and the lobby was nice, and the people certainly were friendly. However, the room was just slightly off - the curtains did not seal tightly so the room was not dark at night, the sink in the bathroom splashed water everywhere, and other minor inconveniences -... More

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Jorge Ivan Q, Director de Relaciones Públicas at Hotel Four Points By Sheraton Cali, responded to this review
21 September 2012

Dear Benja B, I reviewed your comments regarding your stay with us at our hotel. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the issue with the curtains and I hope you addressed it with the front desk, so we could have the opportunity to make it right. As a... More

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Additional Information about Hotel Four Points By Sheraton Cali

Also Known As:
Sheraton Cali
Four Points Cali
Cali Sheraton
Cali Four Points
Address: Calle 18 N # 4n-08, Cali 76001000, Colombia
Region: Colombia > Valle del Cauca Department > Cali
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Cali
Price range (per night): RM299 - 543
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
We take care of providing lodging experience for all those who want to stay in a good hotel with an executive profile, which allows our guests the comfort of 181 rooms blending the best workplaces for the existence of the perfect balance between duty and pleasure. ... more   less 
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