I expected a 5 star experience and what I got was 2 star. This hotel is Sooooooo tired and in need of a refurbishment. Rooms are dusty, furniture old and stained, curtains filthy and ragged, sheets torn, service poor. This is not what I expect from the 'Sheraton' brand. I stayed here for 5 nights after a Nile cruise and...
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Dear Jainii,
Many thanks for your feedback and comments. I am sorry for what I read about your stay in our resort. it seems that you did not like our hotel although we have other guests that really appreciate it and even love it.
I totaly understand your point of views and your comments will be seriously analyzed and considered....
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