We just came back from this hotel (2012/04/22) we spent one week, the weather was beautiful but the hotel, the food was horrible........ we just wanted to say, DON'T GO THERE.
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Dear Guest,
Thank you for taking time to share your opinion about stay in Melia Sinai Hotel. We are sorry to read that you were disappointed during your stay, but we really appreciate your feedback.
I am very sorry that the food was not up to your standards. We have 14 days menu in main restaurant with different varieties for...
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My husband booked this holiday as a 65th birthday treat two weeks before we travelled, my brother and sister-in-law also decided to come along. It was our first visit to Sharm el Sheikh and the Melia Sinai and we were not disappointed. We had a lovely garden room, right by the pool and beach. Food and service was excellent and...
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Dear Guest,
Thank you for your review.
It is our pleasure to make your stay memorable one.
Thank you once again and we hope to welcome you and your family again in the near future in Melia Sinai.
Best regards
Ekaterina Matvienko
Assistant Guest Experience Manager
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We arrived at the hotel after a long day due to a 4 hour delay for a fuel leak on the plane out of Manchester.The hotel was really helpful and ensured we had a meal in the restaurant even though it was very close to its closing time. The decor in the reception and the lobby bar was really impressive...
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Dear Guest,
Thank you for your feedback.
Comments of our guests are very important for us and we take it very seriously.
I have shared your comments with management team.
From 1st of March 2012 we increased our variety and inserted a new items of food in restaurant’s menu from.
Thank you for all your important notes about the room....
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Just got back from two weeks all inclusive at Melia Sinai a fantastic deal booked through sunshine.co.uk who I highly recommend. Rooms are spacious with good sized balcony and wonderful sea views. Food could be better but certainly not the worse we have ever had. We went a couple of times into Naama Bay - would not want to stay...
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Dear Guest,
Thank you for your review. Comment of every our guest is very important for us.
We share it with all the team.
It is our pleasure to provide best quality service to our customers.
Thank you once again and we hope to welcome you again in the near future.
Best regards,
Ekaterina Matvienko
Assistant Guest Experience Manager
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We booked this holiday back in October as a holiday of a lifetime for my 40th, at First Choice Warrington. Paid ££'s extra for an upgraded room and after a lot of reassurance from FC (it wasn't clear on the paper work that we had paid for the upgrade) On arrival it was most obvious that we were in a...
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Dear Guest,
I would like to thank you for taking the time to write this review about your stay at Melia Sharm Hotel.
The positive comments give us motivation to keep up with the good work.
I've shared your review with all management team and we hope to welcome you again in the near future.
Best regards,
Ekaterina Matvienko
Assistant...
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Went to Melia Sharm on 16.01.12 for 1 week All Inclusive winter break. Lovely quality hotel and pool area. Staff were always friendly and pleased to help. Cocktails were nice especially Green Paradise made by Hamdy at the pooside bar. wine and beer is drinkable but whiskey and brandy best avoided. We found the food quite good quality with plenty...
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Dear Guest,
Thank you very much for review.
We appreciate your feedback and It's very important for us.
I've shared your comments with management team and we are trying to find solution and solve "Birds issue" as it's common problem of the area.
We hope to welcome you again at the near future.
Best regards,
Ekaterina Matvienko
Assistant Guest Experience...
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We had 2 weeks at this hotel Jan 2012 and have got to say the staff were absolutely fantastic couldn't do enough for you, the room was tidy but the bathroom was not to a high standard, The beds are very hard there's no spring in them at all and the grime round the bath had been there for sometime...
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Dear Sheila,
Thank you for taking time to share your opinion about stay at Melia Sharm.
Please, accept my sincere apologize for some unexpected moments during your stay.
Unfortunatly, our A/C system haven't got heater as average temperature in the city is high.
Regarding entertainment we have alive music at the Lobby Bar 4 times per week and 40 min...
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visited this resort for xmas and new year hotel is very nice in itself but the service was very poor around most of the hotel unless u tipped the staff, the food was of poor quality and very repetative and the birds visited the restaurant feeding on the salads and cakes mostly in the mornings and nobody bothers to do...
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Dear Guest,
Thank you very much for your feedback.
Please accept my sincere apologies for the not expected experience during your stay at Melia Sinai.
Your comments are very important to us, the positive comments give us motivation to keep up with the good work and the negative comments give us guidelines on how to improve our quality.
We took...
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i was in melia in december i like this hotel and i will suggest to everybody ...we never fall alone everytime animators around us with games,and nice smile thanks all,the food is good,room very familiar and nice i love you all.
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Dear Guest,
Thank you very much for your review.
Feedback of our customers is very important for us.
The positive comments give us motivation to keep up with the good work.
We hope to welcome you again in the near future,
Best regards,
Ekaterina Matvienko
Assistant Guest Experience Manager
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We went to this hotel 8/12/2011 for our 30th wedding anniversary. Disabled facilities are quite good. My wife took her electric scooter and she could go anywhere in the hotel on her own, However you would struggle with a self propelled wheelchair. There are two lifts that access all floors. We went out of the hotel and down to the...
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Dear Guest,
As I see from your comments you have been visited Melia Sharm Hotel.
Thank you for the review. We appreciate your feedback.
From 1st of February we will implement new buffet menu with 14 days rotation and I hope you will notice more food variety at your next stay.
We are looking forward to welcome you back at...
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